Dr. Asif Harsolia, MD

We attempted on several occasions to make an appointment with the doctor. My son left several voicemail and his staff never returned his calls. I finally called because we needed to get him scheduled to begin his cancer treatment. He has a very rare type of cancer. The receptionist who answered the call was very cold and I incompassionate. She said that she didn't have any appointments for this week and as of the following week, they were no longer accepting his insurance. When asked why nobody returned the calls, she stated that they are too short staffed and didn't have the time. Rude and inexcusable beyond belief.

The Dr and nurses at this office (specifically Rachel and Harsolia) are awful at bed side manner. Constantly dropping the ball on returning calls or simply communicating results. When asked multiple times Rachel has an attitude and acts like it’s somehow out of her job description to be helping her patients when in fact that is the description of her position. They don’t seem to actually have any compassion for family or patients. Cant say how well they are at the specialty of radiation but don’t expect a compassionate caring environment when using this business.

Dr Harsolia was such a great doctor when he cared for my elderly father. He explained everything so clearly and gave options to my father as far as options. The only problem that I had was calling his office in Laguna HIlls. Dr Harsolia instructed me to call him if /when there was any problems. Approximately 2 months later my father did have issues so I called his office. I was transferred to his nurse and when I asked to have Dr Harsolia call me she was abrupt and rude. I explained to her that the doctor had said to call and she rudely told me, " there's nothing the doctor can do so there is no need for him to call you". I reminded her that the doctor said to call and she said "no he didn't". I told her that she was not in the room when he was speaking to us and how would she know. She rudely told me again that there was no need to have him call me. This is such a shame that this occurred and this is what makes contacting medical offices such a negative experience.