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Dr. Archana Chandra, MD

Dr. Archana Chandra, MD

Family Medicine*
15+ years of experience

Dr. Archana Chandra, MD is a family medicine physician in Lewisville, TX and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF RAJASTHAN / DR. S.N. MEDICAL COLLEGE in 2005. She is affiliated with Medical City Lewisville. She is accepting new patients and telehealth appointments.

3.1 Star Rating
Based on 24 reviews 3.1 Star Rating (24 reviews)

Practice

502 N Valley Pkwy Ste 1 Lewisville, TX 75067
Telehealth available

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Dr. Chandra's Reviews

Likelihood to recommend Dr. Chandra

3.1
24 ratings, 15 with a written review
5 star
46%
46%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
42%
42%

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Unprofessional
I had been a patient of Dr Chandra for years, at my last 6 month appointment up on arrival the receptionist presented me with a bill for $431 I questioned the charges and found out it was 3 years ago on old insurance. They refused to treat me or refill prescriptions I walked out and found a new PCP the same day and had prescriptions filled within 1 day
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Sickntired – Jun 20, 2024
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I always get excellent service when I visit Dr Chandra ofc She really care about her patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Dixon – Jun 05, 2024
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Avoid this office. Wants you to come back in evey 3 months regardless of how healthy you are. Also Dr Chandra is more interested in dictating patient's what she thinks they need instead of listening and working with her patients. Nothing more frustrating than a doctor who won’t work with patients.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Christopher Olivas – Jan 12, 2024
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Medical Service
Telehealth
I used e-telehealth service to contact my Dr. Chandra. The call was easy to use, I had visual contact during the call, and the call was prompt as scheduled. A lot easier than having to drive for an office while I was not feeling well. Of course, sometime direct contact is necessary, such as taking blood pressure, taking blood samples for lab work, etc. Otherwise, the contact by phone/video is an excellent way to communicate. I received a prescription that was directed to my pharmacy promptly. So all in all, I am VERY happy with the service provided by Dr. Chandra and staff at Pri-Med Lewisville.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 04, 2024
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They just want your money
I was refused medication that I have been dependent on for 12 years. They refused to refill without seeing me every 3 months. My previous doctor would prescribed for a year. It's ridiculous to be seen that often for something I've been doing for years. They just want to get more money from you. I do not recommend.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
2 others found this helpful
Helpful
Jennifer Speelman – Apr 29, 2022
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Very high bad experience and blood test 2 time and 2 day one annual check up. but deduction is high. I honestly say not recommend.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 13, 2021
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Excellent and very thorough physician. Keeps excellent records of your status, vaccines, tests etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VW – Apr 05, 2021
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When seeking her results from tests: She is very caring and calm when patients freak out as i did she remains calm while calculating a plan giving information about results she waits for my responses and explain all options and she is very funny as well and firm when need be when stating my choices when i am confused.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ms.v – May 06, 2020
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very very very bad experience, she does not care about patient but only care about money. Her staff was calling for money 4 times ,when we already paid it.But they can not call me for my very very abnormal scan report. If i didn't check back with them after 8 days ,i could have been died. it was very serious report.and she never care to see it or call me. if you are ready to die ,go there.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ab – Apr 16, 2020
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The office staff is unprofessional, rude and incompetent due to the managers incompetence. They schedule appointments and forget about, you show up and they have no records. Unable to keep accurate appointments and med info. Unable to keep records of the just a few prescriptions and my health. If they cant keep up why am paying for this service? If you have high blood pressure pills and pressure is good the doctor refuse to refill and required to come in every 3 mon to keep the business. Sad
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Pat in Lewisvile, TX – Feb 06, 2019
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Dr Chandra is a good dr, as with many medical offices - the wait time is long. Dr Chandra's staff needs some coaching to be more customer friendly. Dr Chandra is caring, spends good time, listens well and is good dr overall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
TJ in Lewisville, TX – May 06, 2017
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Dr Chandra is such a caring and smart Dr she can always figure out what is wrong with me including when my gall bladder messed up! She takes time and listens to her patients and I believe she really cares about us!! I would recommend her to anyone!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Laura in Lewisville, TX – Nov 01, 2016
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Dr. Chandra is a good Dr been seeing her over 5yrs. But will start seeing Dr. Matthew Thompson in Denton. The whole office staff here is rude rude. She need a whole new staff
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Charolette in Plano, TX – Aug 26, 2016
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I just called this office to inquire about making an appointment as a new patient. And the receptionist rudely tells me to call my insurance to set their doctor as a PCP, and call back in a few weeks to schedule an appointment, as I tried to respond to request to set up an appointment as a self-pay customer until the PCP is established... she hung up in my face. So rude, she did not try to offer any options to me and literally intentially talked over me, then hung up in my face.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Ashley in Plano, TX – Jul 06, 2016
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I been going to her for nearly 10 years. She is fantastic dr. She cares about people!!! An she listen!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Robbie Pruett in Denton tx – Feb 29, 2016
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About Me

biography

Dr. Archana Chandra, MD is a family medicine physician in Lewisville, TX and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF RAJASTHAN / DR. S.N. MEDICAL COLLEGE in 2005. She is affiliated with Medical City Lewisville. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rajasthan / Dr. S.n. Medical College

    Medical School, 2005
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Czech

  • Hindi

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Locations

Practice

Khan LTCH Holdings LLC502 N Valley Pkwy Ste 1 Lewisville, TX 75067
1

Affiliated Hospitals

  • Medical City Lewisville

    500 W Main St
    Lewisville, TX 75057
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality