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Dr. Anthony Truong, DO
Family Medicine*
Dr. Anthony Truong, DO is a family medicine physician in Upland, CA. He is affiliated with Red Bud Regional Hospital. He is not accepting new patients.
2.7 Star Rating
Based on 15 reviews 2.7 Star Rating (15 reviews)
Practice
299 W Foothill Blvd Ste 209 Upland, CA 91786Compare with other Family Medicine Physicians
Compare Dr. Truong with our nearby Family Medicine Physicians at Optum California Affiliates.
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Dr. Truong's Reviews
Likelihood to recommend Dr. Truong
2.7
15 ratings, 11 with a written review
| 5 star | 40% | 40% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 13% | 13% |
| 1 star | 47% | 47% |
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He's nice enough I suppose and thinks highly of himself. He is however; unyielding and over-confident (arrogant). Doesn't take into consideration that a patient may actually know their own body (he knows best). He is O.K. for colds or something simple and even then, again, he thinks he knows best even when you tell him what you need.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
CASEYVILLE, IL – Jun 02, 2019
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I have been going to Dr. Truong for years and he is great. Before landing on him for a primary physician I had several different doctors who were just never a good fit. He is always very open and honest, listens to me regardign whatever issues I may come to him with, the staff is great, and he genuinely cares. Every time I come to the office either for a routine checkup, or for more serious issues, he always makes sure the treatment is right for me and not just a one-size fits all.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kyle Swain in Fairview Heights, IL – Feb 12, 2019
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I have never cared for him. He is good for colds, but pain, osteoporosis, and other things, not so good. I have had osteoporosis for years and he took me off of my Fosamax as soon as I started there. Been going for 3 years but since I have additional health issues, I Don't trust his opinions. Just changed doctors.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 11, 2019
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I can’t believe the negative reviews others have given about Dr. Truong. I’ve been with him for 5 years and I’ve always found him to be caring and compassionate. He always gives me his undivided attention and listens well. He doesn’t push pain pills but recommends physical therapy, which helped me immensely. He is knowledgeable, but gives referrals when needed. The staff is friendly and very efficient. I enjoy my visits to this office.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carolyn Kraft in Belleville , IL – Jan 19, 2019
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Beware of hidden charges! Dr. Truong Insists on a 5 minute visit each time you need to refill any schedule perscription and then bills you $135.00 for a “Psychiatric” vist plus $215.00 for a urine drug test. Insurance does not cover and the doctor never warns you that you will be charged to recieve a perscription. He says this is how he plans to treat all patients. Be sure to ask, “will I be charged”.
What went well
- Office environment
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 09, 2018
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Most people know their own bodies; he doesn't listen. If you say black, he says white. I believe he thinks he's a lot smarter than he is. Had bad pain in ankle, he did an xray and mind you he is not a radiologist but wanted to send me for Physical Therapy...PT, for what, what is the diagnosis? He doesn't know, maybe PT will make it worse. This is just one example of his lack of knowledge.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 23, 2018
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Never a good experience with this Dr. This Dr continues to disappointment me. He seems to be scared to treat his patients. He does not listen to you and what medications works best for you. I am a nurse myself and some of the lame excuses I hear from him and his nurses are unacceptable for me. Dr need to understand that some patient knows what works best for them. Take the time to listen to your patients sometime or better yet take early retirement
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
IL – Oct 16, 2018
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I have been seeing Dr Truong for a few years now and I really like him. I don’t get sick too often but when I do need to see him I feel like he really listens to me and has my best interests at heart. I would recommend him to any and everyone. The front office staff Yolanda and Sue are excellent!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Teresa in Fairview Heights, IL – Sep 26, 2018
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Insurance fraud is this doc's game. I lost my 15yr prescription over $ for a silly visit. KEEP AWAY!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nathan L. in Fairview Heights, IL – Jun 21, 2018
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I first met Dr. Truong who was my mother in law Provider, Dr Truong gave such outstanding care and attention to her medical issues I changed my Provider to Dr Truong.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Thomas L in O’Fallon IL – May 01, 2018
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I say this doctor twice. The first time I was told some of my medicine was "too heavy" and he couldn't prescribe them. He told I don't know where your going to get them.
Second time I was tired and achy all the time and I have bad neck disks. I explained that I have mri's and all on my neck. He gives me an exray and says I have arthritis. Apparantly he didn't listen to a word I said. I have thyroid issues and I had previous anemia. He never took a blood sample.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Monica in East Saint Louis, IL – Mar 18, 2017
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How was your experience with Dr. Truong?Overall Patient Satisfaction
15responses
Likelihood of recommending Dr. Truong to family and friends is 2.7333333 out of 5
About Me
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care philosophy
Inspired by our Franciscan values of Respect, Care, Competence and Joy, HSHS Medical Group providers are devoted to elevating the patient as the focus of our existence. We will prioritize our decision-making to place the needs of our patients first....read moreFamily Medicine
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How patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home3% higher than the national average
80%Patients said that doctors always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Family Medicine Physicians
Compare Dr. Truong with our nearby Family Medicine Physicians at Optum California Affiliates.