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Dr. Anne Zaki, MD

Dr. Anne Zaki, MD

Ophthalmology*
20+ years of experience

Dr. Anne Zaki, MD is an ophthalmologist in Peoria, AZ and has over 20 years of experience in the medical field. She graduated from George Washington University School of Medicine & Health Sciences in 2000. She is affiliated with Banner Del E. Webb Medical Center. She is accepting new patients.

4 Star Rating
Based on 22 reviews 4 Star Rating (22 reviews)

Practice

9127 W Thunderbird Rd Ste 104 Peoria, AZ 85381

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Dr. Zaki's Reviews

Likelihood to recommend Dr. Zaki

4.0
22 ratings, 12 with a written review
5 star
68%
68%
4 star
9%
9%
3 star
0%
0%
2 star
5%
5%
1 star
18%
18%

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ZEPPY
EVERYTHING WAS GREAT, STAFF PREPARATION,SURGERY FOLLOW UP. SHE EXPLAINED IN DETAIL ALL STEPS TO BE TAKEN
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
NICK KUSH – Sep 06, 2024
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Office staff complaint
My 88 year old dad had his cataract surgery done by Dr. Zaki. We went in for a follow up appointment because he has been having blurry vision. The assistant told me to wait in the waiting room and they'd call me in once the doctor could see him. They never called me in and he couldn't answer any questions because of his Alzheimers. Once he came out he had no paperwork and no recollection of the appointment. I asked to speak to the doctor but they said she was in clinic and couldn't see me. A different assistant took me to a small room and explained some of the notes. I asked her if she wanted the medication updated and she didn't seem to care and didn't ask for dosage. She didn't update the notes with his readers getting a stronger lens. She never apologized for not calling me in like they promised and basically just read the notes to me and made me feel stupid and like I was wasting her time.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Terrible office staff – Jun 05, 2024
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My husband and I feel that Dr Anne Zaki is a very professional and knowledgeable eye doctor We highly recommend her. However her front desk staff are totally unprofessional. Burping out loud, laughing and socializing instead of noticing their patients standing at the window waiting to be checked in. We are sure that Dr Zaki would not be happy with their antics
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
6 others found this helpful
Helpful
May 04, 2022
I'm so sorry to hear about your experience. ... Read More
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She seems very astute and tried very hard to help Her office however, appears poorly run and wait times are very long.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
6 others found this helpful
Helpful
Jun 12, 2021
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Dr Zaki is wonderful. Thorough and personable. She did an amazing job with my cataract surgery. The lenses she recommended were not covered by Medicare but they are remarkable. Her Peoria office is very busy and crowded. She opened up her new Sun City West office in late 2019. It is newer and should be less crowded when I visit her this fall. I strongly recommend her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
James Carlson – Sep 04, 2020
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Very thorough and took the time to explain everything about my eyes with a course of action.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Duke Ducoff – Aug 07, 2019
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Very friendly, thorough, no-rush exams.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Merv in Surprise, AZ – Sep 07, 2018
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I haven’t had a chance to see if my medical care is good but if you come here plan to spend 2-3 hours in the waiting room
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Susan – May 03, 2018
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This is a follow up review for Dr. Zaki that was written approximately March of 2017. The issue that was a problem was reviewed and rectified by a personal phone call from Dr. Zaki. Dr. Zaki only became aware of the problem 6 months after the fact but immediately took the time to call me and apologized for the issue. I was so happy to hear from her as I knew that being the professional that she is, that she would never have let this situation happen.Thank you for your excellent treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Mgt.P in Surprise, AZ – Oct 31, 2017
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Very caring and compassionate. A great doctor and wonderful person. I trust her with my eyes completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dave in Sun city west az – Apr 07, 2017
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Both me and my husband has had Dr Zaki do surgery on both eyes she was very caring I would recommend Her highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
sun city west AZ – Aug 08, 2016
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I had macular hole surgery and cataract surgery after. Twice. Dr. Zaki did the follow ups and was very thorough in her work and her explanations. I have now followed her to her new practice. My husband also is impressed with her professionalism and knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Dee Z in Peoria, AZ – Apr 02, 2016
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About Me

biography

Dr. Anne Zaki, MD is an ophthalmologist in Peoria, AZ and has over 20 years of experience in the medical field. She graduated from George Washington University School of Medicine & Health Sciences in 2000. She is affiliated with Banner Del E. Webb Medical Center. She is accepting new patients.
  • Ophthalmology

  • Cornea & External Diseases

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor College Of Medicine

    Fellowship Hospital
  • Baylor University

    Fellowship Hospital
  • Boston University

    Residency Hospital
  • Boston University Chobanian & Avedisian School Of Medicine

    Residency Hospital
  • St Elizabeth Medical Center Of Boston

    Internship Hospital
  • University Of Michigan

    Undergraduate School
  • University Of Michigan / Ann Arbor

    Undergraduate School
  • George Washington University School Of Medicine & Health Sciences

    Medical School, 2000
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

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Locations

Practice

See Optical9127 W Thunderbird Rd Ste 104 Peoria, AZ 85381
1

Practice

Camino Eye Clinic LLC13629 W Camino del Sol Ste 202 Sun City West, AZ 85375
2

Affiliated Hospitals

  • Banner Del E. Webb Medical Center

    14502 W Meeker Blvd
    Sun City West, AZ 85375
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    68%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality