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Dr. Andrew Florence, MD

Dr. Andrew Florence, MD

Emergency Medicine*
20+ years of experience

Dr. Andrew Florence, MD is an emergency medicine specialist in West Jordan, UT and has over 20 years of experience in the medical field. He graduated from GEORGETOWN UNIVERSITY / MEDICAL CENTER in 2003. He is affiliated with medical facilities CommonSpirit Holy Cross Hospital-Jordan Valley and Moab Regional Hospital.

4.4 Star Rating
Based on 7 reviews 4.4 Star Rating (7 reviews)

Practice

3580 W 9000 S West Jordan, UT 84088

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Dr. Florence's Reviews

Likelihood to recommend Dr. Florence

4.4
7 ratings, 7 with a written review
5 star
86%
86%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Thank you
I recently accompanied my son to the emergency room. How fortunate we were that Dr. Florence was on duty that morning. He diagnosed my son for a condition that is typically very difficult to diagnose because he recognized the symptoms, having had the same condition. He recommended a treatment which my son received. He was discharged and during the following week, Dr. Florence called several times to follow up. When my son explained that the condition had not improved, Dr. Florence went out of his way to schedule a followup treatment and even met us at the door to ensure we would be taken care of. We did not know Dr. Florence prior to the emergency room visit but he treated us as if we were friends. His attention and thoughtful care are much appreciated. The hospital is lucky to have him on staff. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherrie Broadbent – Feb 08, 2024
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Dr Florence is one of the best providers you could ever have! He cares so much and goes above and beyond to care for you. He explained everything and was so kind. What a great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bryce – Nov 08, 2023
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He was my ER doctor is he is now balance billing me because was out of network with my Insurance even thought the hospital wasn't.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Jeremy – Aug 06, 2021
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Seriously the BEST dr ever!! We went to ER and dr Florence came out to the waiting room to check on the Patients that weren’t yet admitted. I have never seen a dr do this and was amazed at how caring he was. Once we made it back to the ER, he was very caring and helpful for my daughter who came in from a dog bite. He continued to amaze me even further after our visit where he called and checked in on my daughter even after we left his care. You can tell this man loves his job and he is AMAZING at what he does. I honestly would take my kids out of my way if I knew he would be their Dr for future visits!
What went well
No results
What could be improved
No results
Helpful
Sierra Johnson – Jul 06, 2021
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Dr Florence was my E.R Dr a couple of weeks ago. Whatever he's being paid, he deserves to be paid more. However high he has been promoted he should be promoted higher. Of all the doctors I've met with in the course of my life this one is the most diligent at his job, intelligent at discerning all the fine details of the job in hand, and outstanding at patient care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E.F – May 13, 2021
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We took our 11 month old into the ER in the middle of the night this week and was so impressed by the thorough service we received from everyone, but especially Dr. Florence. I’ve never had an experience with such a compassionate, genuine, and thorough doctor in all my life. He has gone above and beyond in offering his phone number & has been more than willing to continue helping us throughout the week. As new parents, it’s given us so much reassurance to be able to reach out to him, receive prompt, professional responses in the AM hours when nothing but the ER is otherwise available. I’ve been so amazed by his kindness and genuine concern for our little boy. I’ve met some amazing doctors and think they all have good, kind hearts but I’ve never seen anything like Dr. Florence. He is amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
McKell – Dec 20, 2019
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He put 10 stitches in my 5 year old son. He was so kind and genuinely caring during the whole process. He was also really patient and took his time. He wasn't rushed. We are very pleased with him! We would definitely go to him again, just hopefully not under the same circumstances ;) .
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lehi, Utah – Jul 22, 2017
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About Me

biography

Dr. Andrew Florence, MD is an emergency medicine specialist in West Jordan, UT and has over 20 years of experience in the medical field. He graduated from GEORGETOWN UNIVERSITY / MEDICAL CENTER in 2003. He is affiliated with medical facilities CommonSpirit Holy Cross Hospital-Jordan Valley and Moab Regional Hospital.
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University / Medical Center

    Medical School, 2003
American Board of Medical Specialties®
American Board of Emergency Medicine®
Emergency Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Holy Cross Hospital-Jordan Valley3580 W 9000 S West Jordan, UT 84088
1

Practice

Holy Cross Hospital-Mountain Point3000 N Triumph Blvd Lehi, UT 84043
2
Office370 E South Temple Ste 260 Salt Lake City, UT 84111
3

Affiliated Hospitals

  • Moab Regional Hospital

    450 Williams Way
    Moab, UT 84532

    How patients felt about the care they received at this hospital.

    92%
    Patients said that doctors always listened to them and explained things well

    10% higher than the national average

    89%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • CommonSpirit Holy Cross Hospital-Jordan Valley

    3580 W 9000 S
    West Jordan, UT 84088
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality