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Dr. Andrea Sandoval, MD

Dr. Andrea Sandoval, MD

Family Medicine*
15+ years of experience

Dr. Andrea Sandoval, MD is a family medicine physician in Hays, KS and has over 15 years of experience in the medical field. She graduated from University of Kansas Medical Center in 2007. She is affiliated with medical facilities Hays Medical Center and Rush County Memorial Hospital. She is accepting new patients.

3 Star Rating
Based on 22 reviews 3 Star Rating (22 reviews)

Practice

2509 Canterbury Dr Hays, KS 67601

At a Glance

  • Area of Expertise
    Dr. Sandoval specializes in the area of Family Practice. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Sandoval's Reviews

Likelihood to recommend Dr. Sandoval

3.0
22 ratings, 6 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
45%
45%

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She is incapable of listening. I went in for an appointment to discuss depression. She was almost 40 minutes late and stayed in the exam room for not even 5 minutes. I clearly wasn’t done explaining my symptoms and she just cut me off and put me on a medication. Perhaps the worst doctor I’ve ever had.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 22, 2022
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I have been going to Dr. Sandoval for a few years now. I have been very pleased with my experience with her. She asks a lot of questions. She is known to be very direct. I like that and some people do not. When I was in the hospital under the care of a hospitalist, she stopped in to check on me although she was not responsible for my care at that point.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lyn Lee – Jul 03, 2021
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Went to the ER and was told i needed to get an MRI immediately (ER couldnt do it, I needed a referral). Went to Sandoval and she waited 3 months to refer me to even a neurologist.... Later in the notes of my appointments, she claimed I didnt want the MRI because it's expensive. My neurologist said the medicine I was given he would give to a toddler and he gave me a referal for imaging immediately.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 06, 2021
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She only spends like 4 minutes with me for a 10 minute ofice wait, and 7 minute nurse exam and it doesnt help my anxiety. I feel rushed and kinda forced to hurry. I also dont like the judgemental looks or the i dont believe you tone of voice. The longest i was in their office was 20 minutes.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
... in Hays , KS – Nov 09, 2018
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Been going to Dr. Sandoval for a number of years. While she might be strict with her patients, she really does care. I had ongoing issues that no other Doctor could figure out and in just a couple of appointments, she figured out that I had something very rare and very treatable. Our entire family is in her care, including my kids.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Apr 04, 2017
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Dr. Sandoval is the worst doctor I've ever had.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Bill M. in Hays, KS – Oct 19, 2016
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How was your experience with Dr. Sandoval?

About Me

biography

Dr. Andrea Sandoval, MD is a family medicine physician in Hays, KS and has over 15 years of experience in the medical field. She graduated from University of Kansas Medical Center in 2007. She is affiliated with medical facilities Hays Medical Center and Rush County Memorial Hospital. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kansas Medical Center

    Medical School, 2007
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

HMc-Hays Family Medicine2509 Canterbury Dr Hays, KS 67601
1

Affiliated Hospitals

  • Hays Medical Center

    2220 Canterbury Dr
    Hays, KS 67601
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Rush County Memorial Hospital

    801 Locust St
    La Crosse, KS 67548
Learn more about how Healthgrades measures Hospital Quality