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Dr. Andrea Pezzella, MD

Dr. Andrea Pezzella, MD

Obstetrics & Gynecology*
25+ years of experience

Dr. Andrea Pezzella, MD is an obstetrician gynecologist in West Columbia, SC and has over 25 years of experience in the medical field. Dr. Pezzella has extensive experience in Gynecologic Conditions. She graduated from SAINT LOUIS UNIVERSITY / HEALTH SCIENCES CENTER in 1996. She is affiliated with medical facilities such as Prisma Health Baptist Parkridge Hospital and MUSC Health Columbia Medical Center Downtown. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 49 reviews 3.2 Star Rating (49 reviews)

Practice

115 Midlands Ct West Columbia, SC 29169
Telehealth available

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Dr. Pezzella's Reviews

Likelihood to recommend Dr. Pezzella

3.2
49 ratings, 22 with a written review
5 star
51%
51%
4 star
0%
0%
3 star
4%
4%
2 star
6%
6%
1 star
39%
39%

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Got a UTI infection from an office visit
A visit was some time ago and never again. A nurse catheterized me without warning, which was so painful I cried out. I knew I had a UTI before leaving. Did not appreciate office staff's attempt to photograph me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Aug 08, 2023
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Awesome Dr. Pezzella & Staff
I was referred to Dr. Pezella as I needed a specialist to handle a bit of a complicated prolapse surgery. She and her staff are so kind and explained every aspect of what to expect. There is no better office and I can't say enough about them. I would give them 10 stars if that was allowed! I highly recommend Southern Urogynecology!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kim Puzzo – Jul 21, 2023
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Disrespectful incompetent front desk
After four weeks of waiting I am greeted by a young girl who tells me they will have to see if I can have my appointment as the insurance is not in network even though I am a patient of record and can self pay. They do lots of non-covered, aesthetic procedures but are balking at seeing someone with a medical problem who has been in pain for four weeks? Terrible lack of concern and statements like "we need to be paid you know" as if I had not paid any outstanding amounts. You pay first and then you get your medical help. Or, "we can make an exception for you" wow. Gee thanks. "We have to go through a lot of trouble to contact the insurance company about this" isn't part of your job processing claims and calling the insurance company? "I have no idea what your charges would be for today...but when you get that EOB you'll be calling here to complain" I left because I just couldn't believe what I was hearing right there within six other patients listening to this exchange.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Never again, former patient – Nov 18, 2022
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Incompetent Surgeon
I suffered with incontinence and received a mini sling via surgery. Nothing but discomfort, pain and urine leakage since surgery. Insult to injury, my gynecologist says my bladder is prolapsed. AP tried to give me a pill to take at my post-op to help with the leakage!
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
LMW – May 13, 2022
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My experience with Dr. Pezzela was one of the most painless and comfortable surgery I have had even though my surgeries have always been out patient. Dr. Pezzela is the utmost professional. I am in awe that I suffered no pain during or after my procedure. I would definitely recommend her to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mary J. Jackson – Apr 09, 2021
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Unethical practice. Told me that after insurance my visit would be $40, then charged me almost $800. Billing staff is unprofessional and antagonistic. Had the audacity to claim that my insurance was confusing to them, which is "not their fault." I took it up to the practice manager, who was very nice. She took it up with Dr. Pezzella who decided not to adjust my bill. That says everything you should need to know about her interest in doing the right thing. I'm disgusted by this place.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
11 others found this helpful
Helpful
Jan 26, 2021
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I'm having wonderful results from surgery Dr Pezzella performed on me recently. She's very skilled and caring. Her office staff is friendly and accommodating. I feel new and improved and I appreciate Dr Pezzella getting me there!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kathy C – Jan 16, 2021
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Would never recommend Dr Pezzella to anyone.She had me on her surgery schedule and thank goodness i got a second opinion. Her bedside manner is non existent. Find another urologist...dont let her fancy specialty name trick you.
What went well
No results
What could be improved
No results
11 others found this helpful
Helpful
Aug 13, 2019
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my Mother has gone there 3 times has not seen a Dr. and they will not even discuss her test results and she is very ill with urology problems
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Apr 25, 2019
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Dr. Pezzella and her staff are professional and caring. I received the best of care and consideration during my visits and testing. Krystle administered my testing with confidence. She explained each step before proceeding which put me at ease. Beth did a wonderful job getting me ready for surgery. Dr. Pezzella has dedicated her life work to helping women. I am fortunate to be under her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kem in Blythewood – Dec 08, 2018
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In the past year and a half, Dr. Pezzella performed 2 major surgeries for me. Her practices & skills up to date. I can’t say enough about the comfort & ease of recovery I experienced and level of confidence I had in both she and her staff at her new state of the arts office, including two different hospitals she uses and their excellent care in following her specific instructions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rita Teague Carter in Aiken County, SC – Oct 29, 2018
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Dr. Pezzella is an extremely skilled surgeon and is very knowledgeable in her specialty.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 18, 2018
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new patient
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Feb 15, 2018
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Was very rude, not compassionate at all. Office staff, nurses, and P.A. were all awesome. Dr. Pezzella walked by me one day when I was in the office and asked how I was doing. when I told her I was doing awful, she replied with a very rushed, un-caring "sorry, there's nothing else I can do for you" and that was it. not thoughtful at all. If you have IC do NOT go to Dr. Pezzella, she will not treat it as she has very little experience with it.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Lauren in Columbia, SC – Jan 23, 2018
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Lacks compassion, won't treat pain, instead demands you get expensive, painful surgical procedures known to flare IC pain. She is the worst doctor I have ever been to in my life.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
20 others found this helpful
Helpful
Columbia, SC – Jul 06, 2017
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Dr. Pezzella is a capable and thorough physician and surgeon. She gave me answers and solutions to incontinence problems that I have had for almost a decade, and gave me hope that I could fix something I never thought possible! Her office is beautiful and feels like a spa, and I had no problems making an appointment or getting any questions answered that I needed. I am recommending her and her office to all of my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
West Columbia, SC – Jun 08, 2017
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Dr. Pezzella and her staff are fantastic! I have been a patient there for over a year now and everytime I have an appointment I am greeted by a warm friendly staff. I never feel rushed while I am there and most importantly, my questions are always answered throughly. I am excited about the successful outcomes I have gotten through the care and medical treatments I have had as a patient there. Thank you so much Southern Urogynecolgy, you ladies are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pam C. in Chapin, SC – Mar 03, 2017
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Dr. Pezzella is very caring, compassionate and thorough in her practice. She constantly is continuing her education and is always sharing new information and techniques with her patients. My Mona Lisa Touch treatment was so successful and has had made such a difference in the quality of my life! As a registered nurse, I weighed my options and researched thoroughly before choosing Dr. Pezzella. In my book, she is A+++++!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Judy Humphries in Irmo, SC – Feb 05, 2017
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I do not recommend Dr. Pezella. She is not compassionate. During the exam, I was not warned that a catheter would be used. She did not listen to me and did not convey a sense of caring. I have had other OB/GYN's that were much better in other settings. (In another city.) I was excited about the specialty, but disappointed after I saw this MD. My PCP is much better.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Columbia, SC – Nov 15, 2016
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I am a retired nurse. I was very pleased with her exam. Very detailed, but gentle. Explain all the details of what would be needed to correct the two procedures that I were done by another physician. I was referred by another patient who had excellent results from her surgery with Dr. Pezella.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Loretta in Aiken, SC – Sep 25, 2016
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About Me

biography

Dr. Andrea Pezzella, MD is an obstetrician gynecologist in West Columbia, SC and has over 25 years of experience in the medical field. Dr. Pezzella has extensive experience in Gynecologic Conditions. She graduated from SAINT LOUIS UNIVERSITY /...read more
  • Obstetrics & Gynecology

  • Urogynecology & Reconstructive Pelvic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Health Sciences Center

    Medical School, 1996
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
Urogynecology & Reconstructive Pelvic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Southern Urogynecology LLC115 Midlands Ct West Columbia, SC 29169
1

Affiliated Hospitals

  • Lexington Medical Center

    2720 Sunset Blvd
    West Columbia, SC 29169
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Prisma Health Baptist Parkridge Hospital

    400 Palmetto Health Pkwy
    Columbia, SC 29212
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • MUSC Health Columbia Medical Center Downtown

    2435 Forest Dr
    Columbia, SC 29204
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality