Dr. Ana Cardenas, MD

Sadly I'm looking for a new Dermatologist, 1. it's hard to get to get an appointment even as an established patient 2. Wait times are ridiculous long3. And office staff is not very friendly The office is clean, the Physician assistants have always been very nice, and in my case is close to home. I go once or twice a year so I figured i could live with the deficiencies but like their time my is also valuable and don't have the time to wait around for an hour or two.

I have been going here since 2012. I see Josephine. She is always so amazing. She takes her time and is very thorough. My entire family goes to her actually. My father lives in Arizona, and he comes to Bakersfield just to see Josephine every 6 months. I have had several biopsies and procedures over the years, and I have always gotten the best care.

Dr Cardenas is familiar with autoimmune conditions and how they relate to skin issues. She listens and gives you ways to research beyond just your appointment with her. She collaborates with my other providers.

I had an appointment at 3:15 on 6/13/23. I was brought back to a room within minutes. I was there for an exam and was told to wear only my underwear and a gown. I was told Dr Cardenas would be with me shortly. I waited 55 minutes and she never came into the room, in fact no one came into the room. I got dressed and left. I made that appointment six months ago. I will never go back there! Terrible way to treat a patient. Had there been an excuse or issue someone should have informed me. I will spread the word about this self absorbed doctor

I went to Dr. Cardenas for 15 years and always had to wait because she was "running behind". I always felt she was in a hurry. I made my last appointment with her 6 months in advance for 8:15 am. I was taken back to the exam room and was still not seen by 9:15. I don't think she was even there so I left. No one called to reschedule me let alone to apoIogize so I am moving on. When I went in to pick up my medical records, I noticed a sign that said "If you are 15 minutes late, we will have to reschedule you" How rich is that?

Dr Cardenas is great. I’m lucky I found her. Besides going there myself ,I already referred my 2 landladies. My care was excellent and I will be back because as I was taught by this great Dr it’s about maintenance.

I had sutures on my back removed by a medical assistant with no supervision. The surgical wound opened because it was too soon to remove the sutures. No one other than the medical assistant looked at the suture site before or after the procedure. The medical assistant put a Band-Aid on the corner of the wound that was opened. Soon the entire wound opened. It took more than six months for the now un-sutured wound to heal and I have an ugly scar on my back.

I am very impressed with dr Cardenas. She is so caring, answers all my questions, and doesn't seem to rush me out of my appointment. My only complaint is that she seems to run late, very late. The only consolation is that she spends the necessary time with me when it's my turn.

We are never going to this office again. Last visit, it took us an hour and fifty minutes to be seen by the nurse practitioner. This time, we called ahead to make sure there would be no delay, and we were told there would be no issue and that everything would be on time, but unfortunately we were forced to wait in the patient's room for about thirty-five minutes, so we left.

I think it is a wonderful office. I know I have to wait for a long time sometimes, but not all the time. What matters is that my skin problems are taking care of.

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