Dr. Amy Shaw, MD

Endocrinology, Diabetes & Metabolism*FemaleAge 50

Endocrinology, Diabetes & Metabolism*

Dr. Amy Shaw, MD is a diabetes & metabolism endocrinologist in Brentwood, TN and has over 20 years of experience in the medical field. Dr. Shaw has extensive experience in Thyroid Disorders. She graduated from Vanderbilt University School of Medicine in 2001. She is affiliated with Williamson Medical Center. She is accepting new patients.

Dr. Amy Shaw, MD

Heritage Medical Associates - Westgate Office

1622 Westgate Cir Brentwood, TN 37027

Accepting new patients

Hospital Highlight

Dr. Shaw is affiliated with Williamson Medical Center Franklin, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Shaw specializes in the area of Diabetes, Metabolism & Endocrinology. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Shaw's Reviews

Likelihood to recommend Dr. Shaw

3.1
47 ratings, 13 with a written review
5 star
49%
49%
4 star
2%
2%
3 star
0%
0%
2 star
9%
9%
1 star
40%
40%

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Wonderful!
Dr. Shaw has been my Endocrinologist for about 8 years now. Never rushed with appointments. Always good for small talk. Has my thyroid issues under control!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shari Wallach-Hays – Oct 02, 2024
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Excellent Doctor
I’ve been treated by Dr. Amy since 2010 and she has done an excellent job helping me keep my thyroid managed. Her staff have always been very courteous. I haven’t felt rushed but have appreciated she gets me in and out when I’m not needing more than just a check up!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
D Law – Mar 04, 2023
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Let me start by saying that I really do like Dr. Shaw. For that reason I have tolerated the Heritage Medical Practice for quite some time. However, since they moved to their new building, it is impossible to get them on the phone to even schedule an appointment. Today marks week 3 that I have received an answering machine when calling. Left messages and no one has returned my call. The office practices will absolutely be the downfall for an otherwise good doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Office environment
Helpful
JamieO – Aug 05, 2020
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I have been a patient of Dr Shaw for many years and she has kept my thyroid healthy with medication. She has been very thorough and kind. I highly recommend her!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Kelly in Brentwoid, TN – Feb 10, 2019
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Thorough, knowledgeable, very pleasant and caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jan 21, 2019
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Dr. Amy Shaw is very compassionate and very caring. She brought me out of a horrible experience with another endocrinologist that had my levels all over the place..... Dr. Shaw was and continues to always be thorough as well as a good listener. This is my 10th yr as her patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Leann Tanner in Hendersonville TN – Feb 15, 2018
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I had a very bad experience with Dr. Shaw during the year and I half I saw her. I felt miserable, but she only considered lab test results, and not my symptoms or how I was feeling. I was even told on multiple occasions "It can't be your thyroid, your lab tests are normal. Consult your primary care doctor to explore other causes," in response to hypothyroid symptoms. I finally changed to a doc who was willing to try a higher dose of meds, and felt normal within two weeks.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jan 05, 2018
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Dr Amy is a great modern day Dr. She knows her field but is open to including alternative options when they show success. She works with her clients which is rare today. She's the only medical Dr I haven't fired in the past 5 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Franklin – Dec 29, 2017
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I've been complaining of my thyroid labs being too low for me for a year. I've had debilitating fatigue that no amount of sleep helps, hair loss, freezing cold all the time regardless of the temperature outside, inability to lose weight regardless of how I ate & exercising 5-6 days a week. I called my primary care & he even said that my symptoms sounded like I needed a dosage increase so he called it in at my request. It is now day 4 on the new dosage & I can feel a difference.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
37064 – Jun 14, 2017
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When listing symptoms of how I felt post thyroidectomy, Dr Shaw would tell me that these symptoms had nothing to do with my thyroid and that I needed to see my PCP. She also refused to adjust my dosage when I was "in the normal range" even though I felt horrible. I did take her advice and am now seeing my PCP who adjusted my dosage and am now feeling so much better. I will not be returning to Dr Shaw nor recommending her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Franklin, TN – May 03, 2017
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Literally the worst doctor I have ever seen! Instead of listening to me she was making me sicker on medication for the last 9 months! I would tell her how certain medications were making me feel and she would over talk me and tell me it was in my head! Finally I found another doctor! I can't believe I put my trust in her all that time!
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Spring Hill, TN – Apr 06, 2017
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My husband had an appointment with Dr. Shaw, had blood tests done and got on a higher dosage for his hashimotos and was encouraged to schedule visits in the future. When we ran into financial troubles and cancelled his next appointment, they got extremely pushy. His prescription ran out and called in to get another refill (which other doctors have done with no question). They gave him the run around and said they couldn't fill it without him coming in. They dropped us as a patient bc of that!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Erin in Spring Hill, TN – Oct 11, 2016
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Dr. Amy is wonderful, but the lunatic at the front desk demanding illogical co payments before service ruins it all. She refused to let me see Dr. Shaw because I disagreed with her co pay estimate. She refused to bill my accepted insurance (BCBST). I had to leave w/o sering the Dr.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
9 others found this helpful
Helpful
Rob Baker in Franklin, TN – Jul 19, 2016
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About Me

care philosophy

Heritage Medical Associates' physicians and staff prioritize developing deep personal relationships with patients as a foundation for excellent health care. By offering a full spectrum of primary and specialty care, laboratory, imaging and testing...read more
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Vanderbilt University Medical Center

    Residency Hospital, 2004
  • Vanderbilt University Hospital

    Fellowship Hospital, 2004
  • Vanderbilt University School Of Medicine

    Medical School, 2001
  • Wake Forest University

    Undergraduate School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Heritage Medical Associates - Westgate Office

Westgate Office - Endocrinology1622 Westgate Cir Brentwood, TN 37027
1

Affiliated Hospitals

  • Williamson Medical Center

    4321 Carothers Pkwy
    Franklin, TN 37067
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality