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Dr. Amy Murphy, MD

Dr. Amy Murphy, MD

Family Medicine*
25+ years of experience

Dr. Amy Murphy, MD is a family medicine physician in Carrollton, TX and has over 25 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1996. She is affiliated with Carrollton Regional Medical Center. She is accepting new patients.

3.7 Star Rating
Based on 36 reviews 3.7 Star Rating (36 reviews)

Practice

1428 W Hebron Pkwy Ste 100 Carrollton, TX 75010

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Dr. Murphy's Reviews

Likelihood to recommend Dr. Murphy

3.7
36 ratings, 9 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
6%
6%
2 star
3%
3%
1 star
28%
28%

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Beware!
We've been with Dr. Murphy for 15+ years. Her office has been really struggling in recent years. We're required to call in every month for my son's Rx refill, and they frequently take more than a week to send his prescription refill to the pharmacy after multiple attempts to contact them (their office policy is withing 48hra for refills.) There is no communication from the office, you just have to wonder if they're ever going to send it in. My husband and son are both patients of her's, and they have both lapsed on treatment of their chronic medications because the MA doesn't do her job. We brought this up to Dr. Murphy at a recent visit, and her response was, "Amber (the MA) get overwhelmed." No plans to address the issues or improve them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Mar 19, 2022
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I’ve seen Dr. Murphy for years, she’s wonderful. Great bedside manner and is always very thorough and caring. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 21, 2021
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I have been a patient of Dr. Murphy's for 24 years. She is a great doctor. She spends time with you, listens to you, ask questions and is genuinely interested in my health.
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Durenda Scott – Apr 12, 2021
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Very difficult to get appointment in a good time frame at this office. Usually you will be booked at least 2 weeks out even if you tell them you are in pain. When you call you are always placed on hold and when you arrive the staff is always making you wait to answer phones. They need more support people for the number of doctors in this office! Follow up is also very poor; if you have a bad lab result they do not call and explain it to you. They said a 10 word email which is impersonal.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Tiff – Dec 03, 2018
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I have been a patient for 17 years now and have never regretted a single visit. She listens, she is thorough and she prescribes the correct medicine. I constantly recommend her and her staff to new clients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pete in Carrollton – Feb 18, 2018
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Dr, Murphy is great, very caring and very generous with her time and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jackie Hacker in Prosper, TX – Jun 23, 2016
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She is a great Dr, will give you as much time as needed. Ilove her like a Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Idalia Cabrales in The Colony,TX – May 16, 2016
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Dr Amy murphy is good but the problem is that the clinis is always busy and even my doctor is dr amy I always see PA.This clinic was not like that 2 years ago but now it's difficult to see primary doctor for even a well check up. Always get appointment with PA ,to establish again here u have to pay copay for well checkup. Front staff seems like not happy over the phone they don't treat u good .they don't check what insurance covers and what not it's mostly pt reponsibilty.
What went well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Carrollton – Apr 04, 2016
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Dr. Murphy is great at being a physician. She genuinely cares about the health of her patients. I always feel like Dr. Murphy is very thorough and explains everything relative to her examinations. I would certainly recommend Dr. Murphy to anyone looking for a primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Russell Powell in Cross Roads, TX – Dec 30, 2015
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About Me

biography

Dr. Amy Murphy, MD is a family medicine physician in Carrollton, TX and has over 25 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1996. She is affiliated with Carrollton Regional Medical Center. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1428 W Hebron Pkwy Ste 100 Carrollton, TX 75010
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