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Dr. Amy Heinzen, DO

Dr. Amy Heinzen, DO

Family Medicine*

Dr. Amy Heinzen, DO is a family medicine physician in Pittsburgh, PA. She is affiliated with UPMC St. Margaret. She is accepting new patients.

4.1 Star Rating
Based on 22 reviews 4.1 Star Rating (22 reviews)

Practice

100 Delafield Rd Pittsburgh, PA 15215

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Dr. Heinzen's Reviews

Likelihood to recommend Dr. Heinzen

4.1
22 ratings, 6 with a written review
5 star
77%
77%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Stay Away
I was in hospital and she was rounding for my PCP.Her and I did not agree with her plan of treatment.She then said things to me that no Dr should ever say to a patien. I turned her into patient relations and American Medical Association. Dont ever be afraid to voice your opinion.No one knows your body like you do.Shes may have medical degrees but that doesnt mean her word is law.Speak up if you dont agree with things going on. But beware if you do speak up you will see a totally different doctor .And its not a pretty site.Theres thousands of other doctors to try.Speak up for your self its your body and ultimately your life at stake
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Oct 18, 2024
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Avoid this doctor
Unfortunately, while her bedside manner was pleasant, her practice of medicine was dubious at best. She prescribed several medications that were not indicated for a health condition and contraindicated due to baseline vitals, which resulted in adverse effects. It was my pharmacist who helped me and advised against them. Dr. Heinzen also failed to order accurate tests for an autoimmune condition, even after specifically requested due to symptoms and family history. I stayed under her care much longer than I should have.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jan 30, 2024
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Dr. Heinzen is the most compassionate, amazing doctor I have ever had. She is the PCP for my whole family, and she is especially amazing with my 9 year old son who is autistic and has adhd. I would recommend her to anyone looking for a doctor who actually listens and cares about her patients. I'm 37 and I have only met 1 other doctor like her in my lifetime. She always asks how my kids are doing, never rushes through appointments, and she listens. My family will be her patients as long as we can.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
StaceyEvaCalebChris – Aug 31, 2020
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Dr. Heinzen is a great Doctor. She was very attentive while getting my history. She is caring and very informative. She shows true concern over your health and personal issues that you may have. I love her office staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
R.H. – Dec 22, 2019
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Not a bright doctor..terrible bedside ..no personality Tell her problems she ignores it ... Makes false claims
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Pittsburgh , PA – Feb 08, 2019
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She's an amazing doctor. Spends the time to actually talk to you and make you feel important. It's an extra drive for me to go see her from where I live but totally worth it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ashley P in Pittsburgh, PA – Mar 12, 2017
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About Me

biography

Dr. Amy Heinzen, DO is a family medicine physician in Pittsburgh, PA. She is affiliated with UPMC St. Margaret. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rutgers New Jersey Medical School

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kelly and Wood LTD.100 Delafield Rd Pittsburgh, PA 15215
1
UPMC Presbyterian200 Lothrop St Pittsburgh, PA 15213
2

Practice

UpMc Bloomfield/Garfield Family Health Center5475 Penn Ave Pittsburgh, PA 15206
3

Affiliated Hospitals

  • UPMC St. Margaret

    815 Freeport Rd
    Pittsburgh, PA 15215
    Recipient of 12
    hospital awards

    Surgical Care Excellence Award™ (2025, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality