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Dr. Amy Hayes, MD

Dr. Amy Hayes, MD

Pediatrics*
20+ years of experience

Dr. Amy Hayes, MD is a pediatrician in Plano, TX and has over 20 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2003. She is affiliated with medical facilities such as Medical City Dallas and Texas Health Presbyterian Hospital Plano. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 16 reviews 4 Star Rating (16 reviews)

Practice

5800 Communications Pkwy Plano, TX 75093
Telehealth available
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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.0
16 ratings, 5 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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The Peace of mind we needed.
My husband and I had just moved to the city and were looking for a pediatrician who would be well prepared, reassure us, and explain things to us. I especially appreciate that doctors are not alarmist and give us explanations based on evidence that are easy to understand. Dr. Hayes turned out to be much more than what we were looking for. She is warm, friendly and always shows interest to make the visits as pleasant as possible (Labs or shots are not always fun). She always takes her time to check on our son and she is very nice, as is her team. I wouldn't change her for anything! I would recommend her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ana Sosa – Nov 30, 2022
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We couldn’t be happier that we found Dr. Hayes, she came to the hospital after I gave birth and we felt that she was a great fit for us. There after we have used her as our permanent pediatrician and really like her. I love her temperament with our daughter, her voice is very calming and it helps during stressful times, especially with new babies. I will use her for our next baby, and would refer her to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 08, 2020
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My daughter has been running high fever with a constant cough for 3 days and after getting her checked with Dr. Hays she did not give her any medication even though her fever was really high. 2 days later when the fever went up to 103.5 she still didn't prescribe any medication and wants to wait and bring her to the office the next day to reevaluate. Extremely frustrating.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Feb 15, 2020
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Dr. Hayes is a excellent doctor - my son has been going to her for 11 years and she is amazing to talk to and so helpful and has never diagnosed my son wrong ever. My son is going through a lot of health issues right now and she has been amazing.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 15, 2019
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My regular doctor within the practice was out of town so I saw Dr. Amy Hayes. She refused to give my son any medication for his constant coughing and gagging which had been going on for 5 days prior to taking him into the doctor. She said to call her in 5 days and she would re-evaluate the situation. She told me she doesn't believe in giving medication and likes to give the body 14 days to heal itself. Meantime my son can barely breath and is now running a low grade temp.
What went well
No results
What could be improved
No results
Helpful
Nov 02, 2018
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About Me

biography

Dr. Amy Hayes, MD is a pediatrician in Plano, TX and has over 20 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2003. She is affiliated with medical facilities such as...read more

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 2003
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office5800 Communications Pkwy Plano, TX 75093
1
Office7110 Preston Rd Ste 400 Plano, TX 75024
2

Practice

Pediatric Associates of Dallas8355 Walnut Hill Ln Ste 200 Dallas, TX 75231
3

Practice

Creating Voices PLLC7859 Walnut Hill Ln Ste 200 Dallas, TX 75230
4

Affiliated Hospitals

  • Medical City Dallas

    7777 Forest Ln
    Dallas, TX 75230
    Recipient of 23
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback

  • Texas Health Presbyterian Hospital Dallas

    8200 Walnut Hill Ln
    Dallas, TX 75231
    Recipient of 15
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback

  • Texas Health Presbyterian Hospital Plano

    6200 W Parker Rd
    Plano, TX 75093
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Other Pediatricians

Get convenient access to a Doctor right now with little to no wait.

CareNow Urgent Care - Plano

3821 W Spring Creek Pkwy

Plano, TX 75023

Today: 8:00am-9:00pmCLOSED
CareNow Urgent Care - Plano
See all Pediatricians in Plano, TX