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Dr. Alma Gonzales, MD

Dr. Alma Gonzales, MD

Family Medicine*
30+ years of experience

Dr. Alma Gonzales, MD is a family medicine physician in Wichita Falls, TX and has over 30 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1991. She is affiliated with United Regional Health Care System. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 9 reviews 4.1 Star Rating (9 reviews)

Practice

501 Midwestern Pkwy E Wichita Falls, TX 76302
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Gonzales specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Gonzales' Reviews

Likelihood to recommend Dr. Gonzales

4.1
9 ratings, 6 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Poor Communication
Dismissed from care due to misinformation provided. Medication refills not provided on time. 30 min - 1 hr wait times past scheduled appointment times to be seen. Provider dislikes patients rescheduling appointments but will cancel patient appointments same-day without warning.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 05, 2024
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My grandma was a patient at the Clinics of North Texas for over 20 years. Dr. Gonzales was supposed to be the physician on call for the Clinics of North Texas the night my grandmother's lungs began filling with fluid. We needed a physician's authorization in order for Hospice to come in and make Grams comfortable. Instead, for several hours, Dr. Gonzales IGNORED REPEATED CALLS FROM THE CLINIC ANSWERING SERVICE while Grams suffered. Dr. Gonzales later claimed she didn't answer the phone because she "had a migraine headache". Thanks to Dr. Gonzales shirking her responsibilities to the Clinics and to its patients, Grams suffered horribly--she gasped, shook, called out anxiously, and struggled to breathe FOR FIVE HOURS until her heart finally gave out. Finally, another Doctor at the Clinics called me back, but it was too late for Grams--she died before Hospice was able to treat her. Dr. Gonzales is an embarrassment to the practice of medicine, an embarrassment to the Clinics of North Texas
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Long wait times
1 other person found this helpful
Helpful
Erin H – Sep 17, 2021
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Dr Gonzales is the best! She is very friendly, but ultra professional, and she really knows her stuff!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
charlotte – Aug 20, 2019
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She was very very thorough. Explained treatment and tests thoroughly. I was a new patient and she spent an hour taking a History and physical and exam. Out very quickly to the lab upstairs which took all of 15 mins. Would highly recommend her. Her nurse Laura was also very nice and professional. Good experience all around.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 04, 2019
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Highly recommend to family and friends!! She is extremely friendly, takes her time to find out what's going on and what needs to be treated. She listens patients and lets me ask all the questions that I have. Extremely knowledgable!! I was really glad to find her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
SP in Wichita falls,TX – Jun 29, 2016
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I would gladly recommend Dr. Gonzales to everyone!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Peggy Jan Grimshaw in Wichita Falls, TX – Mar 08, 2016
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About Me

biography

Dr. Alma Gonzales, MD is a family medicine physician in Wichita Falls, TX and has over 30 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1991. She is affiliated with United...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1991
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Prescription Refills (Sponsored)

Locations

Practice

Russell Kuempel MD LLC501 Midwestern Pkwy E Wichita Falls, TX 76302
1

Affiliated Hospitals

  • United Regional Health Care System

    1600 11th St
    Wichita Falls, TX 76301
    Recipient of 9
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality