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Dr. Alex Hernandez, MD

Dr. Alex Hernandez, MD

Family Medicine*

Dr. Alex Hernandez, MD is a family medicine physician in Fresno, CA. He is affiliated with Community Regional Medical Center. He is not accepting new patients.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

2505 Merced St Fresno, CA 93721
Telehealth available

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Dr. Hernandez's Reviews

Likelihood to recommend Dr. Hernandez

4.0
4 ratings, 4 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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This doctor is AMAZING.
Telehealth
This doctor actually takes the time to make each visit personal. He listens and is very easy to communicate with. I feel like I have known him for years. The staff is amazing and best of all i got right in with no wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike H – Jan 21, 2025
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Best Doctor In Fresno
Telehealth
This doctor goes above and beyond the call of duty. He literally treats each patient like a friend. Very easy to talk to. No wait in office. Excellent staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike H – Jan 21, 2025
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EXCELENTE
Dr. Hernández genuinely listens to his patients and determines the most appropriate treatment. You might wait a little while to be served, but it's worth it.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
GL – May 24, 2024
Translated from the original Spanish.
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Apathetic Unprofessional Office at best
This MD works one day a week at N. Fresno Primary Care under Dr. Ignacio Guzman. Spends Tues morning seeing patients that have been overbooked, waiting over 2 hrs to be seen. Spends PM doing telehealth. The absolute worst medical office I’ve ever experienced in over 40 years. From doctor, to office manager, to medical assistant, down to the receptionist - have zero interest in providing thoughtful care or having a positive reputation in the community. MDs in this office are jacks of all trades, masters of none - always looking for the side hustle to add to their practice. Office is cluttered, unkept. Patient rooms are also dingy, medical supplies stored unsanitarily, old needles/tubes left in red boxes. Don’t ever expect to reach a person through the phone, you’ll either be hung up on, or placed on hold waiting so long you give up and hang up yourself. Referrals rarely get processed timely. Pharmacist request go unanswered and Rx get sent to wrong pharmacy. No on-call MD.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
AVOID this office or learn the hard way – Jun 08, 2022
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About Me

biography

Dr. Alex Hernandez, MD is a family medicine physician in Fresno, CA. He is affiliated with Community Regional Medical Center. He is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Utah School Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Bautista Medical Group2505 Merced St Fresno, CA 93721
1

Practice

Office875 W Ashlan Ave Ste 102 Clovis, CA 93612
2
Office1350 O St Ste 202 Fresno, CA 93721
3

Affiliated Hospitals

  • Community Regional Medical Center

    2823 Fresno St
    Fresno, CA 93721
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    68%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality