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Dr. Alex Arce, DO

Dr. Alex Arce, DO

Family Medicine*

Dr. Alex Arce, DO is a family medicine physician in Jacksonville, FL. He is affiliated with Ascension St Vincent's Riverside. He is accepting new patients and telehealth appointments.

5 Star Rating
Based on 41 reviews 5 Star Rating (41 reviews)

Practice

3 Shircliff Way Ste 330 Jacksonville, FL 32204
Telehealth available
Patient Favorite Award

Dr. Arce is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Arce's Reviews

Likelihood to recommend Dr. Arce

5.0
41 ratings, 38 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
2%
2%
2 star
0%
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1 star
0%
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Knowledgeable, practical, and great communicator
Dr. Arce will take the time to listen and educate. He tailored my care to my priorities while placing my health first and foremost.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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A breath of fresh air when it comes to healthcare
Dr.Arce is a great doctor! He’s very attentive, proactive, and you can genuinely tell he cares about what is best for his patients. I’ve been seeing him for a little over a year now and I’ve always left my appointments feeling confident that my health was in good hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 14, 2025
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Dr. Arce is so friendly and kind. He actually listens to your concerns and helps to resolve them. He's a real gem, so grateful to have him as our doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 07, 2025
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Always spends enough time to address your health
What an awesome doctor. I transferred to Dr. Arce after my primary care doctor moved her practice to the other side of town. My initial visit with him was great. He spent about 45 minutes with me - getting to know me, understanding my health concerns, and talking about how he would be there for me. I had a recent surgery and he personally called me late a few evenings before the surgery to be sure that everything that needed to be handled by him had been covered. I've never had a personal call from a doctor in more than 20 years. I'm looking forward to many years of visits with Dr. Arce.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MatthewL – Mar 21, 2025
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Best PCP to ever exist on earth
I have a more uncommon neuropsych issue, not something you would normally even go to a PCP about. Even when we were back and forth about a lot of things, he always listened to everything I said. If I needed a note he wrote one. If I needed authorization for private testing he approved it. Still let me try medications, still ran long lists of tests, still responded outside work hours, AND still did research between our appointments to make sure that he's not making the wrong call when figuring out what's wrong.A few months later, we are beginning to agree on a lot of the same stuff and the diagnosis I had mentioned at our very first appointment is now being considered. Please don't be discouraged if you have something he has never treated, seen, or heard of before. He needs time to process and research it. I really don't think there's genuinely any other PCP that could be any better than him. Plus, he gives fist bumps.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mia – Feb 14, 2025
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Dr Alex Arce DO a Truly Gifted Doctor
I had been a mess for several decades. Nobody would listen to me. I’d had severe depression from physical injuries since childhood. Too many problems to portray here. I’d finally ended up in er for a panic attack and they had me going in for every test on my heart and head. I kept telling them it was my neck. Then I finally got into to dr Arce after waiting 4 months. What a change. He got me to a great team of doctors who listen and know how to treat patients. Most impactful has been treatment for a tiny nerve in my neck that’s caused heightened fight or flight, head and ear pain, eye pain, lack of sleep, jaw pain, shoulder knots, ADHD and more. Life was not worth it. He even saved me from a reverse shoulder replacement suggested by three doctors. The fourth which was the one he sent me to offered PT. Now I have 95% of use again and am continuing to improve with no surgery. DR Alex Arce is a gift to his patients. I owe him more than I can ever repay.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
DJ Novice – Jan 24, 2025
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Dr. Arce is awesome!
Dr. Arce is knowledgeable and caring. He takes time to listen and ask questions. He has been my family’s doctor for several years, and I Hope is continues to be our doctor for a long time to come.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Dec 31, 2024
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A doctor who actually listens
Telehealth
Dr Alex Arce and his nurse Ms. Charlene are the real ALL-STAR team. I found him and decided to try him out from a referral from my previous PCP. I was terrified to try a new doctor because I have experienced a lot of medical gaslighting for decades. From day 1, Dr Arce has made it a point to allow me to voice my concerns, entertains my humor, genuine concern for my mental health, asks about my family, ordered tests, provided his medical opinion, investigated my medical claims, investigated my records for clues, and has respected my presence. He is a doctor because he has the healer's heart. Ms. Charlene has always been prompt and quick with everything she has done for me. She is so funny, comforting, thorough, and makes the entire experience inviting. I don't want to see anyone else. I want him and her to be my PCP care team for life and yes, I will follow him in this city if I have to. I HIGHLY recommend him. I am grateful for THEM!!!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Medical Gaslight Survivor – Nov 11, 2024
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In Touch With Patients
Dr. Arce is very thorough. He makes sure to include me as the patient into the discussion. He discusses any details in a basic and easy way to understand. He's also very personable.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sep 12, 2024
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A wonderful doctor
I have been with Dr Arce since he started at St Vincent's. He is a wonderful doctor. He listens and if he tells you he is going to do something, he's going to do it. He is professional as well as being compassionate to his patients. His team is great. Thank you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 05, 2024
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I could go on for hours about Dr. Arce he is simply the best doctor in our entire area the biggest thing is he actually cares about his patients ( and family) and he is very interested in their health problems. I have to say most of the doctors I see for other things can't wait to get you in and then out with them you better bring notes because they have that assembly line mind set and sometimes miss things. I bring my mom to him and he treats her like a diamond. That's why Dr. Arce is really the only doctor I trust.”
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lynne Copeland – Aug 14, 2024
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Dr. Arce is the best dr I have had in many years!
He is compassionate, caring and patient with me, he has gone beyond the call of duty to make sure I understand what is going on and answers questions or concerns via email, I just can't say enough wonderful things about my care with Dr arce, I hope and pray he remains to be my my health care provider till my last day on this earth, I trust him my well being, and I feel very fortunate and blessed to have him as my physician!!! Would highly recommend him to my family and friends!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sandra Johnson – Mar 11, 2024
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Just the best
Dr Arce listens and has suggestions for life improvements and always has time to talk about whatever I have to report. Very personal and caring. His staff is amazing too. Love the nurse. Sweetest lady. Thanks to the whole team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Amy Callihan – Mar 02, 2024
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Excellent Doctor!
Dr. Arce listens to me and we come up with solutions together. I trust him and his knowledge completely. He truly cares about his patients and it shows. If you need a primary care doctor, choose Dr. Arce!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Leslie Parker – Feb 06, 2024
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The best doctor, I would recommend
Dr Arce takes his time listening to all concerns and symptoms before jumping to any conclusions. He is kind and when he talks to you about his concerns, he speaks clearly and calmly and doesn't ignore even our small concerns - he finds the sweet spot. I am very grateful to have him as my doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tania A Guimaraes – Feb 04, 2024
Thanks for the great feedback! We will be sure to... Read More
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Best Doc in the house!
Dedicates every moment of my appointments to my healthcare and never tries to pressure unwarranted medicines or procedures on me like others have in the past.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
JenTheRabbit – Jan 11, 2024
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Dr. Arce is excellent.
He’s very thorough with my physical examination, very concerned with my health & did everything possible that will help me to stay healthy.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 03, 2023
Your feedback is important to us, and we... Read More
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Awesome care giver
Dr arce is exceptional. He patient, thourough and attentive. I can't recommend him highly enough.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Oct 13, 2023
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Thorough, Kind and Practical
Dr. Arce takes his time listening to all concerns and symptoms before rushing to any conclusion. He is thorough, kind and has a very practical approach. He doesn’t jump to extremes, nor does he brush smaller concerns off- he finds the sweet spot. Very thankful I was appointed to him by my insurance. Couldn’t imagine having anyone else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elaina – Aug 28, 2023
Our care team aims to deliver high quality... Read More
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Great doctor
Very attentive, respectful, helpful, and knowledgeable. Both Dr. Arce and Charlene are great. Highly recommended.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carrie Moore – Jul 31, 2023
Thank you for your kind words and this wonderful... Read More
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About Me

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care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Arce is a patient favorite Family Medicine Physician

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    Locations

    Practice

    Ascension Medical Group St. Vincent's Primary Care-Dillon3 Shircliff Way Ste 330 Jacksonville, FL 32204
    1

    Practice

    Office145 N 6th St Fl 1 Reading, PA 19601
    2