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Dr. Alan Jones, DO

Dr. Alan Jones, DO

Ear, Nose, and Throat*
25+ years of experience

Dr. Alan Jones, DO is a head & neck surgery otolaryngologist in Stansbury Park, UT and has over 25 years of experience in the medical field. Dr. Jones has extensive experience in Upper Respiratory Conditions and Otologic Conditions & Procedures. He graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 1999. He is affiliated with medical facilities such as CommonSpirit Holy Cross Hospital-Jordan Valley West and LDS Hospital. He is accepting new patients.

3.8 Star Rating
Based on 17 reviews 3.8 Star Rating (17 reviews)

Practice

576 E Highway 138 Ste 210 Stansbury Park, UT 84074

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Compare Dr. Jones with our nearby Head & Neck Surgery Otolaryngologists at Lone Peak Hospital.

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(801) 656-1914.

Dr. Jones is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.8
17 ratings, 9 with a written review
5 star
59%
59%
4 star
12%
12%
3 star
0%
0%
2 star
6%
6%
1 star
24%
24%

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Patient-First Approach
Dr. Jones is one of the best providers I have ever had the pleasure of visiting, and I have a long history of chronic illness so I’ve seen quite a few doctors in my time. I have struggled with extreme fatigue and other common thyroid symptoms for about 5 yrs now. I ended up with a lump in my neck and was referred to Dr Jones for an ultrasound. Dr Jones quickly identified that I have Hashimotos and even though he’s an ENT surgeon, he has been extremely helpful in assisting with hormone replacement while I look for an endocrinologist. I also ended up needing a biopsy of a nodule in my thyroid that returned as suspicious of cancer, and Dr Jones referred me to another ENT surgeon to have my lobectomy because he is not as experienced in complex thyroid condition surgeries. I admire his honesty and integrity, because I ended up with the best ENT surgeon for thyroid in UT. Dr Jones truly cares about his patient outcomes and he actually listens to your symptoms, not just test results.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2023
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Very grateful
Everyone in my family sees Dr Jones. We all like him so much! I have a lot of health problems & have seen good doctors & some that I’d never go back to. Dr Jones is a really good one! He spends extra time listening to & answering questions. He seems to enjoy explaining things & in a way that is easy to understand. The longest we’ve had to wait for an appointment is a week & is more often a day or two. We’ve never had to wait long in the waiting room. I also appreciate that he has treated me conservatively rather than jumping into sinus surgery & then he explains why! I have referred many people to him & I will continue to do so. I don't think Ive ever left a review for a doctor online like this before. I just thought it was important to leave this one.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pamela Rauch – Dec 23, 2022
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Great Doctor!
I highly recommend Dr. Jones. He took the time to listen to all of my concerns; is thorough in his examination and explanations. I didn't feel rushed or dismissed at all, which is typical for many doctors in my experience. He is both competent and has a great bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather F. – Mar 08, 2022
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I have considering this for a while, I can no longer deny that while I do not blame him for my cancer, I believe he completely miss diagnosed me, saw him in January 3 min he pronounces me to have issue with an Eustachian tube, this was NEVER an issue for me, 30 days later I was back with a lump in the back of my throat and a very swollen lymph node that was NOT painful (bad sign), he acknowledged by did nothing with the lymph node did not check it or examine it, he scope me said look like THROAT infection. put me on antibiotics for weeks after no improvement I called them several times and was never answered or no return calls, at this point I went to A REAL DOCTOR and got a second opinion whom immediately saw my lymph node and scoped me and said, Biopsy and CT scan withing 3 days, Well it was NECK & THROAT cancer. its now July and I am on the back side of winning treatment due to Good doctors. If you want to put your life at risk see this guy, but I would not let him see anyone I know
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
lucky to be alive – Jan 13, 2021
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Was referred to Dr. Jones for an issue in my neck. Had exam, ears and throat checked. I lump was found. An ultra sound and blood work were prescribed. Blood work took extremely long to get back and the excuse was because it was allergy season. The ultrasound was given to another doctor for me to make an appointment with in the Exodus Health Network in Magna. Which Dr. Jones says he's is not affiliated with. More money out of pocket. 3 weeks later after blood work comes back , I do a follow up appointment. Everything according to him is ok and within guidelines, but I'm feeling like crap and for no reason he has to check my ears and throat again. A week later I get another bill for an examination. It should have been a follow up to the first exam. What a SCAM! untrustworthly and no help for my issues! I would not recommend.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Nov 13, 2019
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Dr. Jones is the utmost professional and caring doctor in the entire state. He handles each case with great detail and devotion. His staff member, Jessica, is fantastic as well. She is timely will calls and requests and will work on your behalf with insurance. I have nothing but wonderful things to say about Dr. Jones, his practice, and his staff. I will always recommend!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 11, 2019
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I would not recommend Dr. Jones at all. He told me to take at least another week off work after my appointment so I did. When i was in his office I asked if he would fill out short term disability papers for it he said yes. He did my papers and only excused me for the day before my appointment and the day after. So now I can’t get those days excused. If I would have known that I would have just went back to work. He lies and doesn’t fix his mistakes.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 05, 2018
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I went and saw Dr.Jones I had no voice at all. I asked him how much longer I should be out of work and he told me about 1 to 2 more weeks. I asked him if he would fill out my short term disability forms and he said yes. I got my forms back and he only excused me for the day before my appointment and the day after. Now I might loose my job because that week I missed because he said i can’t get excused. I would never recommend a man that can not be honest and help his patients like he says.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Emilee in Magna,ut – Feb 02, 2018
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Dr jones is one of the best I have ever been to. He is so confident and sure of himself it is always so reassuring to visit him. He is kind and gentle with children. He did my daughters tubes and we have seen him a few times after. I always leave the office feeling like he 100% helped us and always confident in his recommendation. I wish we could see dr jones for all our dr visits!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Jessie in Erda Utah – Jan 05, 2016
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About Me

care philosophy

As a physician and surgeon, I feel that the patient should be involved in all aspects of their own care. I feel that by spending time with a patient to explain their condition as well as treatment options will allow them to help choose the optimal treatment strategy.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Peres Hospital

    Internship Hospital, 2000
  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 1999
  • Brigham Young University

    Undergraduate School, 1996
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology
Facial Plastic Surgery
Otolaryngology
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Spanish

Dr. Jones is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Practice

    Office576 E Highway 138 Ste 210 Stansbury Park, UT 84074
    1
    Office3336 S Pioneer Pkwy Ste 202A West Valley City, UT 84120
    2
    Office3465 S Pioneer Pkwy Ste 1 Salt Lake City, UT 84120
    3

    Practice

    Holy Cross Hospital-Jordan Valley West3460 S Pioneer Pkwy West Valley City, UT 84120
    4