Western Reserve Hospital
Western Reserve Hospital is a medical facility located in Cuyahoga Falls, OH. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
8% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWestern Reserve Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Western Reserve Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
May 05 2025
Review for Dr. Smartnick
Very professional and very timely. Kept me informed. Very nice place.
May 05 2025
Review for Dr. Geller
Dr. Landes is excellent at her job and so kind and willing to explain anything. She caught my glaucoma very early because she took the time to look for it. I am lucky she’s my doctor.
May 04 2025
Review for Dr. Landes
I don’t think authenticity, expertise,professionalism and genuine caring comes more beautifully cloaked than in Dr.Scully. I have tried every alternative method available NOT to get my hips replaced, and even though the other methods bought me time… my quality of life suffered immensely. I am now 1...
May 03 2025
Review for Dr. Scully
Location
Western Reserve Hospital
Frequently Asked Questions
Where is Western Reserve Hospital located?
Western Reserve Hospital is located at 1900 23rd St, Cuyahoga Falls, OH 44223. Find other locations and directions on Healthgrades.
Has Western Reserve Hospital won any recent awards from Healthgrades?
Yes, Western Reserve Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Western Reserve Hospital highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Western Reserve Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Western Reserve Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Western Reserve Hospital profile..
How does Western Reserve Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Sick. Truly sick. I advised my daughter to see him not knowing that he is a real sicko. My daughter said he kept asking her if she cut herself which she never has and she kepttelling him no. My daughter also has an eating disorder. He actually asked her 'do you stick your fingers down your throat?'...