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NYC Health + Hospitals/​Queens

NYC Health + Hospitals/Queens is a medical facility located in Jamaica, NY. This hospital has been recognized for Patient Safety Excellence Award™.

67%

Patient Experience Rating

2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Worse than Expected

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

67%

Would definitely recommend

2% higher than the national average

NYC Health + Hospitals/Queens

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%50%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

NYC Health + Hospitals/Queens

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Providers

Provider Reviews

DR MICHAELS IS VERY PERSONALBLE, PROFESSIONAL, AND THOROUGH IN HIS ASSESSMENT AND PRACTICE. I RECEIVED EXCELLENT SERVICE BEFORE, DURRING AND AFTER BOTH OF MY OR PROCEDURES. I HIGHLY RECOMEND HIS CARE AND SERVICE FOR YOUR ANESTHESIA NEEDS.

Apr 23 2025

Review for Dr. Michaels

He always makes me feel like every possible issue is covered and explained very clearly. Also just a nice guy.

Apr 23 2025

Review for Dr. Chan

Dr. Brookman Walks into a room and has a way of immediately putting a patient's nerves at ease. He's very thorough with his information regarding your case, he greets you by your name when He walks into the room. His explanation of what's happening is quick yet thorough and informative. I would...

Apr 23 2025

Review for Dr. Brookman

Great doctor!

Apr 22 2025

Review for Dr. Brookman

Very positive check up, the first I have had in years. I will see Dr. Brookman again in six months to be reevaluated. I have been treated for glaucoma for years and I might not have it.

Apr 16 2025

Review for Dr. Brookman

Location

NYC Health + Hospitals/Queens

8268 164th St, Jamaica NY 11432

CallDirections

(718) 883-3000

Frequently Asked Questions

Where is NYC Health + Hospitals/Queens located?

NYC Health + Hospitals/Queens is located at 8268 164th St, Jamaica, NY 11432. Find other locations and directions on Healthgrades.

Has NYC Health + Hospitals/Queens won any recent awards from Healthgrades?

Yes, NYC Health + Hospitals/Queens has been awarded with Patient Safety Excellence Award™ in the past two years.

Is NYC Health + Hospitals/Queens highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does NYC Health + Hospitals/Queens score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at NYC Health + Hospitals/Queens?

Phone number, appointment information, and directions can be found on Healthgrades NYC Health + Hospitals/Queens profile..

How does NYC Health + Hospitals/Queens rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

8268 164th St

Jamaica, NY 11432

Directions

(718) 883-3000