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Mount Auburn Hospital

Mount Auburn Hospital is a medical facility located in Cambridge, MA. This hospital has been recognized for Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™.

75%

Patient Experience Rating

10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

6% higher than the national average

75%

Would definitely recommend

10% higher than the national average

Mount Auburn Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Mount Auburn Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Providers

Provider Reviews

I had the first appointment at 8:00 am today. Still sitting in the waiting area 21 minutes later. I could see if the doctor got behind later in the day but this was her first appointment. How disrespectful of a patients time.

May 05 2025

Review for Dr. Thomas

1 Her professional demeanor and genuine care in examining me and explaining findings2 Her reassurance to my wife in a caring manner which was very appreciated 3 Every minute that she spent with me was extremely satisfying and very important in my recovery and wellbeing. I cannot overemphasize my...

May 02 2025

Review for Dr. Miller

Dr. Li has been our pediatrician since the birth of our daughter and she has been incredibly helpful. She listens to all my concerns and I never feel rushed. She has a really practical approach to medicine, giving me all the facts about the most up to date science. Highly recommended!

Apr 30 2025

Review for Dr. Li

I had a great experience with Dr. Burke and his team. My surgery was quick, timely, and handled with professionalism from start to finish. During every follow-up appointment, Dr. Burke and his staff were consistently courteous, friendly, and attentive. I always felt well-informed and genuinely cared...

Apr 30 2025

Review for Dr. Burke Jr

She is very knowledgeable about drug interactions and she is especially good at treating tremors.She took her time explaing my symptom me. A solid hour, well spent. Relieved that I found her!

Apr 28 2025

Review for Dr. Morgan

Location

Mount Auburn Hospital

330 Mount Auburn St, Cambridge MA 02138

CallDirections

(617) 492-3500

Frequently Asked Questions

Where is Mount Auburn Hospital located?

Mount Auburn Hospital is located at 330 Mount Auburn St, Cambridge, MA 02138. Find other locations and directions on Healthgrades.

Has Mount Auburn Hospital won any recent awards from Healthgrades?

Yes, Mount Auburn Hospital has been awarded with Outstanding Patient Experience Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Mount Auburn Hospital highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mount Auburn Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mount Auburn Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Mount Auburn Hospital profile..

How does Mount Auburn Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

330 Mount Auburn St

Cambridge, MA 02138

Directions

(617) 492-3500