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Holy Family Hospital-Methuen

Explore care at Holy Family Hospital-Methuen in Methuen, MA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

55%

Patient Experience Rating

10% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
56%

Patients who gave a rating of 9 or 10

10% lower than the national average

55%

Would definitely recommend

10% lower than the national average

Holy Family Hospital-Methuen

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%58%

Holy Family Hospital-Methuen

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Providers

Provider Reviews

Honest and thorough

Apr 18 2025

Review for Dr. Andriola

excellent

Apr 17 2025

Review for Dr. Mullah

My appointment was on time. M.A was a pleasure and very welcoming and efficient. Greeted by Dr Poole with a smile. Discussed updates and plan with my Rheumatoid arthritis, after he assessed my joints. He spent time answering all my questions .I was very satisfied when I left.

Apr 16 2025

Review for Dr. Poole

My daughter was born premature bc of his neglect! He neglected me as a patient. If he actually did blood work, urine, blood pressure, he would have been able to catch the preeclampsia in time. I almost died, and my daughter was premature and lives with tons of life long medical issues because of...

Apr 16 2025

Review for Dr. Joulak

So kind, friendly, and attentive. He does everything he can to ensure his patients are heard and cared for. He is someone who was made to be a doctor. Cannot recommend enough!

Apr 15 2025

Review for Dr. Ficht

Location

Holy Family Hospital-Methuen

70 East St, Methuen MA 01844

CallDirections

(978) 687-0151

Frequently Asked Questions

Where is Holy Family Hospital-Methuen located?

Holy Family Hospital-Methuen is located at 70 East St, Methuen, MA 01844. Find other locations and directions on Healthgrades.

Has Holy Family Hospital-Methuen won any recent awards from Healthgrades?

No, Holy Family Hospital-Methuen has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Holy Family Hospital-Methuen highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Holy Family Hospital-Methuen score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Holy Family Hospital-Methuen?

Phone number, appointment information, and directions can be found on Healthgrades Holy Family Hospital-Methuen profile..

How does Holy Family Hospital-Methuen rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

70 East St

Methuen, MA 01844

Directions

(978) 687-0151