Highland Hospital
Highland Hospital is a medical facility located in Rochester, NY. This hospital has been recognized for Surgical Care Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.
Patient Experience Rating
1% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Prostate Surgery Award™ (2025, 2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2025, 2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHighland Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Highland Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 17 2025
Review for Dr. Goldstein
I had a consult with Dr. Amalfi on March 11, 2025. After 3 c-sections and weight loss I felt it was time to look into a mommy makeover. From the time I called to inquire, the staff was amazing. I dealt with Dr. Amalfi's scheduling coordinator, Melissa, who helped me through scheduling and just...
Apr 11 2025
Review for Dr. Amalfi
Don’t have an home emergency and expect to reschedule!! I had 8am appt for which I would have been late due to home emergency. So to be respectful, I called to check if I can show up 10 mins late or reschedule. I was offered 10 am on the same day that I had work conflict with and asked to readable...
Apr 08 2025
Review for Dr. Pietrantoni
Horrible!!!! She came right into the room, didn’t introduce herself and left door open while talking to me and quickly said your baby didn’t pass test low you need to go to hospital and get induced! I said oookay can I please get more information. She seemed highly offended and said I will tell them...
Apr 08 2025
Review for Dr. Drennan
Location
Highland Hospital
Frequently Asked Questions
Where is Highland Hospital located?
Highland Hospital is located at 1000 South Ave, Rochester, NY 14620. Find other locations and directions on Healthgrades.
Has Highland Hospital won any recent awards from Healthgrades?
Yes, Highland Hospital has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™, Surgical Care Excellence Award™, and Stroke Care Excellence Award™ in the past two years.
Is Highland Hospital highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Highland Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Highland Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Highland Hospital profile..
How does Highland Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The video visit with Dr. Goldstein was off-putting. He did not turn his camera on or speak. I waited several moments before saying “hello; only at that point did he begin speaking without turning his camera on during the visit. He was terse during the appointment and did not take time to listen...