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Crozer-Chester Medical Center

Crozer-Chester Medical Center is a medical facility located in Chester, PA. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.

53%

Patient Experience Rating

12% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2025)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were worse than expected

  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • In-Hospital Fall Associated Fracture Rate
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Worse than Expected

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
56%

Patients who gave a rating of 9 or 10

10% lower than the national average

53%

Would definitely recommend

12% lower than the national average

Crozer-Chester Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%40%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Crozer-Chester Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Providers

Provider Reviews

Very informative and knowledgeable. Took the time to answer all of my questions along with giving recommendations. It was a phenomenal patient experience. I wish more doctors were like Dr. Brooks.

Apr 24 2025

Review for Dr. Brooks

Dr. Gawchick saved my life. She listened to me and did not try to make me feel like I was crazy, she is an amazing diagnostician. No other immunologist was willing to do this for me. It has been 6 years since I started seeing her & I finally have a quality of life again. I would highly recommend

Apr 23 2025

Review for Dr. Gawchik

Same as above

Apr 23 2025

Review for Dr. Cahn

My visit was great as information about my knee was great and he did a great job Dr. Tran I would definitely recommend him

Apr 22 2025

Review for Dr. Trevlyn

Kelly took me on a same day appointment where I was experiencing intense pain. And also scheduled me for a follow up a few days later to make sure I was doing ok. Incredible!!!

Apr 22 2025

Review for Dr. Donnelly

Location

Crozer-Chester Medical Center

1 Medical Center Blvd, Chester PA 19013

CallDirections

(610) 447-2000

Frequently Asked Questions

Where is Crozer-Chester Medical Center located?

Crozer-Chester Medical Center is located at 1 Medical Center Blvd, Chester, PA 19013. Find other locations and directions on Healthgrades.

Has Crozer-Chester Medical Center won any recent awards from Healthgrades?

Yes, Crozer-Chester Medical Center has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™ in the past two years.

Is Crozer-Chester Medical Center highly rated with patients?

56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Crozer-Chester Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Crozer-Chester Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Crozer-Chester Medical Center profile..

How does Crozer-Chester Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Medical Center Blvd

Chester, PA 19013

Directions

(610) 447-2000