Catawba Valley Medical Center
Catawba Valley Medical Center is a medical facility located in Hickory, NC. This hospital has been recognized for Outstanding Patient Experience Award™ and Outpatient Joint Replacement Excellence Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Outpatient Joint Replacement Excellence Award™ (2025)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2025
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCatawba Valley Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Catawba Valley Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Kelty
Dr. Williams is very thorough with his explanation of procedures. He is extremely caring, competent and knowledgeable about his work.
P.Taylor Apr 23 2025
Review for Dr. Williams
Dr. Maxy took his time to explain the importance of the surgery, the anticipated outcome and recovery time, he answered my questions, and was very reassuring because he saw how nervous I was about the procedure.
Apr 23 2025
Review for Dr. Maxy
Indifferent about patients concerns and bills for things not performed ! Very poor bedside manners! Had no clue what was causing my problem! Didn’t care nor reccomendations as to what is the next step what to do ,,, poor clinical skills and lacks interest in patient care ,,, did not perform through...
Apr 22 2025
Review for Dr. Jarrett
Location
Catawba Valley Medical Center
Frequently Asked Questions
Where is Catawba Valley Medical Center located?
Catawba Valley Medical Center is located at 810 Fairgrove Church Rd, Hickory, NC 28602. Find other locations and directions on Healthgrades.
Has Catawba Valley Medical Center won any recent awards from Healthgrades?
Yes, Catawba Valley Medical Center has been awarded with Outstanding Patient Experience Award™ and Outpatient Joint Replacement Excellence Award™ in the past two years.
Is Catawba Valley Medical Center highly rated with patients?
78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Catawba Valley Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Catawba Valley Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Catawba Valley Medical Center profile..
How does Catawba Valley Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I originally began my relationship with Graystone Eye and Dr. Kelly when I was diagnosed with WMD in my left eye. Dr. Kelly was heading up a funded research project and I became a subject. In the past four years I have been under his care. He is friendly, competent and professional. My eyesight is...