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Berkeley Medical Center

Berkeley Medical Center is a medical facility located in Martinsburg, WV. This hospital has been recognized for Gastrointestinal Care Excellence Award™, Gastrointestinal Surgery Excellence Award™, and more.

51%

Patient Experience Rating

14% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2025)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025, 2023

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

9% lower than the national average

51%

Would definitely recommend

14% lower than the national average

Berkeley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Berkeley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Providers

Provider Reviews

Dr. Patterson is very personable. He cares about his patients. The day after my hip replacement, he stopped by to check on me prior to doing another surgery. I’ve had issues with this hip for years and he is the 1st person to discover the root cause, which was that my joint didn’t set properly.

May 01 2025

Review for Dr. Patterson

Dr. Patterson did an exceptional job with my hip replacement. He took the time to discuss the procedure and answered all of my questions.

Apr 30 2025

Review for Dr. Patterson

I had the pleasure of meeting Dr. Priya Thirumlai for my leg problem. I visited a few specialists for my leg issues, and no one could address the problem. Dr. Priya was knowledgeable and immediately knew what to do and what to recommend. I am so happy to find the right place and the right doctor. I...

Emily F. Apr 30 2025

Review for Dr. Thirumlai

Dr. Thirumlai is just the nicest and most down to earth physician. She really made me feel at ease and explained everything about my care so well. It felt like talking to a good friend who had your best care at heart! She was so good with injections that I barely felt anything! The immediate effect...

Amy H. Apr 30 2025

Review for Dr. Thirumlai

Everyone at the clinic was extremely pleasant and caring. Dr Keenan did a great job and answered all my questions. I definitely recommend

Apr 30 2025

Review for Dr. Keenan

Location

Berkeley Medical Center

2500 Hospital Dr, Martinsburg WV 25401

CallDirections

(304) 264-1000

Frequently Asked Questions

Where is Berkeley Medical Center located?

Berkeley Medical Center is located at 2500 Hospital Dr, Martinsburg, WV 25401. Find other locations and directions on Healthgrades.

Has Berkeley Medical Center won any recent awards from Healthgrades?

Yes, Berkeley Medical Center has been awarded with Gastrointestinal Care Excellence Award™, Gastrointestinal Surgery Excellence Award™, and America’s 100 Best Hospitals for Gastrointestinal Care Award™ in the past two years.

Is Berkeley Medical Center highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Berkeley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Berkeley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Berkeley Medical Center profile..

How does Berkeley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2500 Hospital Dr

Martinsburg, WV 25401

Directions

(304) 264-1000