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Abrazo Arrowhead

Explore care at Abrazo Arrowhead in Glendale, AZ, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

57%

Patient Experience Rating

8% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

57%

Would definitely recommend

8% lower than the national average

Abrazo Arrowhead

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%49%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Abrazo Arrowhead

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%55%

Providers

Provider Reviews

Excellent experience with Dr. Merrill. He treated me for gallbladder pancreatitis and though it is not a pleasant illness, he got me back to normal and he will be my doc for an issue with GERDS. Very warm, caring and pleasant bedside manner.

May 01 2025

Review for Dr. Merrill

Dr.Janna Kroleski was amazing. This was my first experience where the doctor was attentive, answered all of my questions with compassion and impressed me with her knowledge! I use to play sports and currently live an active lifestyle. I highly recommend Dr. Kroleski…… Dante

Apr 30 2025

Review for Dr. Kroleski

Dr Naim and His Female Assistant Ms.R asked about my Nutrition and what I could improve it with impressed with my improvement in 6 months and how I can do better in the next year explained what might be connection of what is going on.

Apr 30 2025

Review for Dr. Alkhouri

Dr Kinsler is the sweetest. She always takes her time with patients and has made my pregnancy the best experience.

Apr 29 2025

Review for Dr. Kinsler

He & his staff have a great way of guiding you step by step. Dr. Puttliz has a warm & reassuring way of making one feel that you're in good hands.

Apr 29 2025

Review for Dr. Puttlitz

Location

Abrazo Arrowhead

18701 N 67th Ave, Glendale AZ 85308

CallDirections

(623) 561-1000

Frequently Asked Questions

Where is Abrazo Arrowhead located?

Abrazo Arrowhead is located at 18701 N 67th Ave, Glendale, AZ 85308. Find other locations and directions on Healthgrades.

Has Abrazo Arrowhead won any recent awards from Healthgrades?

No, Abrazo Arrowhead has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Abrazo Arrowhead highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Abrazo Arrowhead score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Abrazo Arrowhead?

Phone number, appointment information, and directions can be found on Healthgrades Abrazo Arrowhead profile..

How does Abrazo Arrowhead rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

18701 N 67th Ave

Glendale, AZ 85308

Directions

(623) 561-1000