Dermatology/Laser Ctr Northwest

Terrible experience with this medical practice over a two-month period! Hard to get in touch with staff, calls go to voicemail and there was a long wait at my appointment time. Dr Hecht accepted me as a new patient, said she would do the procedure and took my $125. The next day, the staff said she was not accepting new patients and wanted to pass me off to a PA for my procedure. I asked for a refund and was then told it was a staff error and the Dr was taking new patients. I made an appointment for the procedure and made arrangements in my schedule to attend. I received a voicemail several weeks later that my appointment was cancelled, the Dr was not taking new patients and they rescheduled me at a time that did not work for me with the PA. At this point I had lost all confidence in Dr Hecht and the staff and respectfully requested a refund so I could go to a different Dr. My request was denied. Oof, don’t go there!