Hampton Roads Eye Associates

Ophthalmology, Optometry • 16 Providers

11800 Rock Landing Dr, Newport News VA, 23606

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Telehealth services available


Hampton Roads Eye Associates is a medical group practice located in Newport News, VA that specializes in Ophthalmology and Optometry.

Providers

Overview

Medical Services

Common Questions and Answers

  • Have free onsite parking?

  • Does Hampton Roads Eye Associates have free onsite parking?

  • Have an onsite pharmacy?

  • Does Hampton Roads Eye Associates have an onsite pharmacy?

  • Offer virtual visits or other telehealth services?

  • Does Hampton Roads Eye Associates offer virtual visits or other telehealth services?

  • Physically located within a hospital?

  • Is Hampton Roads Eye Associates physically located within a hospital?

  • Offer weekend appointments?

  • Does Hampton Roads Eye Associates offer weekend appointments?

  • Offer appointments outside of business hours?

  • Does Hampton Roads Eye Associates offer appointments outside of business hours?

Location

Hampton Roads Eye Associates-Oyster Point

11800 Rock Landing Dr, Newport News VA 23606

CallDirections

(757) 643-8800

Reviews

Office Reviews
Provider Reviews
3.0
(2)
Rating for Hampton Roads Eye Associates

Top Reported Wait Time

40+ minutes

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Horrible wait times, hold times, delays, etc.
First, it can take 6 to 9 months to even get an appointment. Then their policy of leaving a voicemail that says 'If you do not confirm your appointment (again) before 4:30 PM tomorrow, it will be canceled.' is NOT a good policy considering some people may be out of town, etc. Less than 24 hours notice demanding a re-confirm or cancellation is not very good customer service. Also, calling at all means waiting on hold for over 30 minutes. This means I can't use my phone to answer other calls, etc. My time is also valuable and they have no qualms about wasting it.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jun 06, 2024
×Post a ResponseAre you Hampton Roads Eye Associates?
Excellent Knowledgeable Specialist
Diagnosed with posterior vitreous detachment. Keeping eye on me for retinal tears or detachment. Excellent thorough exam & bedside manner. He answered all my questions. Do not be fooled by how young he looks! I highly recommend him to all!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Maria S. – Nov 14, 2023
×Post a ResponseAre you Hampton Roads Eye Associates?

Frequently Asked Questions

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