Practice

Dr. Dhruvi Patel, DDS was very good. On the other hand they require you pay the full amount up front and have the insurance company send them the money (most places have the money sent to you since you have already paid).They told me it would take awhile to get my money back because everything was done manually through the mail but insurance confirmed they received the claim electronically. They would say they received the money on one date but insurance company confirmed the payment had cleared their bank about two weeks before the date the office provided. This misinformation and runaround (changing computer systems, accounting department is out of town, cannot call accounting directly, etc.) continued for 3 months.