Urology Institute At Renaissance

Avoid going here at all costs, they are only after money. The front staff will create drama with their rude behavior and then will threaten you with security. Expect a wait time of 30 minutes to 3 hours. Each time they talk to you they will push your appointment time back. They will collect the money for your copay upfront. One of the worst experiences of my life.

I know of no other medical facility that makes you wait 1-1/2 to 2 hours to see the Dr. Large lobby with 50-100 people waiting puts you at a health risk. Plus, every time you have an appt to see a Dr you have to fill out paperwork.... every time ...its ridicules. I'm sure my Dr Espinosa has no idea that his patients wait this long or the hassle they have at this facility. Then try to call to get a prescription.....forget it. Every call made to the facility goes to a Call Center. I wish I had other options. You can not speak directly to your Dr or his medical assistant.