Practice

This office failed to answer my calls or return my voicemails across multiple days. I was trying to cancel an appointment, and left multiple voicemails to that effect. They sent me a bill in the mail -- a no show fee for the visit I'd tried outrageously hard to cancel. My provider at this office was nice, but the rest of the operation is outrageously unprofessional. Do not go here just because they get you in the door quickly -- you will regret it.

DermASAP in Quincy is the worst clinic ever, irresponsible and incapable. Today I drove an hour to there for my daughter appt, and they told me the appointment was cancelled when I got there. I asked them why they didn’t call me to tell me to reschedule, they said they text me on 12/21 about the cancellation. IT IS A LIE. I showed them I only got their text on 12/22 to ask me to confirm the appt and I did. They said ALL their medical personnel were out sick and no one can see my daughter. I can’t believe the whole clinic; all the doctors and PA were out sick at the same time. If the patient did that, cancelling the appointment without telling them, they will charge us for a cancellation fee. It is so unfair and obnoxious. Totally wasting my time. We are paying their service and should not be treated like that. No one should ever go to that clinic again.