Midwest Ear Institute

I scheduled an appointment which required me to get a referral. I filled out 4 sheets of information. And I showed up 20 minutes early. Once I arrived - I gave the front desk my paperwork and insurance info and was told to sit while they reviewed things. My appointment time came and went although 3 patients went back. After waiting 20 minutes past my time and zero communication, I went to ask what the delay was. The woman said her audiologist was running behind. No communication as to when I was going to get to see the doctor. I would have loved to stay - but what level of quality do you get after the doctor is behind and you need a consult as to how you will doeal with tinnitus and hearing loss? Not a quality situation for a place that expects payments upfront.