Whispering Point Ophthalmology

Ophthalmology • 2 Providers

4314 W Crystal Lake Rd Ste B, McHenry IL, 60050

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Whispering Point Ophthalmology is a medical group practice located in McHenry, IL that specializes in Ophthalmology.

Providers

Overview

Language services

  • Spanish

Medical Services

Common Questions and Answers

  • Have free onsite parking?

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  • Have an onsite pharmacy?

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  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

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  • Offer weekend appointments?

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Location

Whispering Point Ophthalmology SC

4314 W Crystal Lake Rd Ste B, McHenry IL 60050

CallDirections

(815) 363-8866

Reviews

Office Reviews
Provider Reviews
2.3
(6)
Rating for Whispering Point Ophthalmology

Top Reported Wait Time

0-5 minutes

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Surgery with Dr Kappil
Hi, only great things to say about Dr. Kappil ! I had my first eye Cataract surgery this week and I was amazed how professional and organized everything was. This improved my vision immediately afterwards. No pain or anxiety and all my questions were answered by Dr Kappil and staff so there were no surprises. Actually the coolest surgery I’ve ever had! Thanks to Dr Kappil and his team
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Randy C – Nov 17, 2024
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double charged
Been trying to get refund, going on six months. keep saying they need to pass on, will call back, will mail. Nothing
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
PAST DUE – Feb 19, 2024
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Charged an extra $40 for my written prescription!
Charged an extra $40 for my written prescription! It's against the law. I filed a complaint with the federal trade commision and it did absolutely nothing. I have been to several different eye doctors and this has never happened. Save youself some money and go to anyone else but WPO.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Sep 01, 2023
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I've always read reviews with a grain of salt. I try to base my opinions on my personal experiences. In the case of Dr. Kappil, I would have to agree with the negative reviews on different websites. I had a cataract evaluation appointment on Feb 22, 2022 at the Algonquin office. What bothered me most during my visit was Dr. Kappil kept interrupting me before I could finish my questions. Yes, he does not explain things and was very dismissive. His response to many of my questions was "the surgery coordinator would contact me and go over all the details." My feeling is I would like to hear about the procedure from the doctor, not the coordinator. The coordinator is not doing my surgery, the doctor is. He made me feel that I was an inconvenience to his office by being there. He was uninformative and I did not feel he listened to my concerns. He basically "told" me what he was going to do without explaining my options or the benefits of his decision. Again, all my questions were answered
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Don N – Mar 11, 2022
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Been a patient for Dr Richards since the mid-90's. My wife - and recently my daughter - also joined me as a patient. We've always been very confident in the treatment we've received, treated very well and never had an issue making an appointment. I am soon to undergo cataract surgery and am confident in Dr Kappil's ability.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Skip – Sep 16, 2021
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Had cataract surgery and now can't get an appointment. I am having trouble with my eye after surgery. Every time I call for an appointment I am told their scheduling page is not working and they will call me back. I waited 3 months finally called them and was told the same thing. I am going somewhere else for help.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Diane Gregg – Aug 21, 2021
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