East Side Urgent Care

Prompt, efficient and caring staff and doctors

The East Side Urgent Care experience is simply the best. Brittany at the front desk greeted me with a smile and got me all set up to see the doctor. I waited about thirty minutes and saw Dr. Olenek. He was very friendly, asked me questions and listened to my concerns. You can tell he really cares about his patients. He recommended treatment for me (which worked great) and sent me on my way. Brittany sent my scripts out immediately and they were ready by the time I got to the pharmacy. This didn't feel like the typical 'take a number and we'll get to you' urgent care experience, it felt like I was seeing my family doctor that's taken care of me for years. I can't recommend East Side and Dr. Olenek enough!

went to East Side Urgent Care as suggested by the nurse at New Vision. because of wife's swollen arm and hand. . Waited 25 minutes and I stepped outside room to ask how much longer. A man who i assume was the Doctor was walking out side and asked why am i out side the room. I told him to find out how much longer a wait. He lost it. Said i had no business leaving room. I should not leave room. Said others are waiting and have been here before you. Called me rude over and over again. Followed me into the exam room where my wife was awaiting treatment. She started to explain her problem and he kept shouting how rude i was. She said lets leave. As we were leaving, he kept berating us with the comments "rude" to anyone listening in the outer office Besides health grades are there any regulatory or govt agencies i can report this to?