LensCrafters - Brandon - Regency Square

If I could give a 0 star review I would. I never had an eyeglass company that was so pitiful and the store manager admits on the phone with me that she has had a lot of issues with people with prescription issues but instead of solving the issue and taking the recommendation, she hangs up because I think with better training, they would not have as many issues like with my glasses, since April until November they could not get the prescription right and refuse to listen to what I am recommending to make it work. Then they will only refund, not even all the way my eyeglasses and not the two sunglasses that I still cannot see out of. I hope that my insurance company can let others know that this is the worst location to try to get glasses for those who have prescriptions with astigmatism and progressives. They are not equipped to handle that very well.