Colorado Springs Pulmonary Consultants

Dr. McDonald was thorough and knowledgeable. However, his medical asst didn't follow through with his orders. Dr. prescribed two meds for me and MRI/MRA scans. More than 24 hrs after visit, meds were not sent to pharmacy, nor were the scans ordered. As I was in pain, I called the office two times to request my prescriptions be sent to my pharmacy (as well as sent a message through the app). I've never had a doctor's appt where prescribed meds were not sent into the pharmacy immediately.Meds got called in about 48 hrs after visit. Yet MRI/MRA scans were still not ordered. Took time off work to drive to office and sit in wait room until Dr's orders called in for my scans. Front desk VERY helpful and asked med asst to order them immediately. Later, Med asst did not follow thru to facilitate scan approval with my insurance & the MRI provider, after calls and msgs from both myself and the MRI provider. No one on office phones can help patients; all depends on Dr's unresponsive med asst.