Rocky Mountain Primary Care

Worst office staff ever. From the very beginning they were incredibly rude to me and to other patients. Refused to send records to specialists, even though had 6 months to do so. Refilling prescriptions was a nightmare and would take numerous calls. They never answer their phones and every time you called you were on hold for at least 8-10 minutes. Did not have working patient portal. Orders were never done right to get labs done. Staff member lied about problematic interaction with her and I had to get their partner SCL Health's vice president involved to take care of issues. I now go to an SCL Health office. RMPC still refuses to send my records. Providers were decent, but not worth the trouble of dealing with the staff's poor customer service. Even the lab person there (who is employee of another company) said they were always rude and incompetent.