Elk Grove Urgent Care

This is the worst place. Just go to the ER if you want help from an actual doctor. Repeated misdiagnosis of common ailments, the rudest and incompetent office staff possible. Total waste of money and time. Elk Grove needs something better that accepts worthless Western Health Advantage coverage.

Their mantra on their website is “The Doctor Will See You Now” I call B.S. because they turned away my 7 month old who was having a life-threatening allergic reaction because he was unvaccinated. We came here in a hurry at 7:00pm because our baby had a serious rash from head to toe, had trouble breathing and it was getting worse. They tell us it’s going to be a short wait, so we wait in the lobby. After 90 minutes of waiting, they said that because our baby had a runny nose (teething) and he’s not vaccinated (he’s not eligible for vaccination) he needs to take a COVID test. We think it’s unnecessary because he’s just teething but apprehensively oblige. After that, they tell us that they won’t be able to see us until the following day because there’s no one to test the swabs. Rather than waiting the next day, we rushed him to the ER and are SO glad we did as they agreed that he needed immediate medical attention. This is completely unacceptable for a medical facility to turn someone awa