Practice

I scheduled an appointment with Dr. Ali at Jiva Health on January 14, hopeful for the promised quick assistance within a week. Unfortunately, it’s now January 31, and I have yet to receive a follow-up call or any form of communication from the clinic. My attempts to reach out have been met with an automated response stating that they are still working on it, but weeks have passed without any progress or update. This lack of communication and follow-through is unacceptable and has left me feeling neglected and frustrated as a patient. I expected much more from a health service provider, especially in terms of patient care and professionalism.