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Dr. Wing Chan, DDS

Dr. Wing Chan, DDS

Endodontics

Dr. Wing Chan, DDS is an endodontics practitioner in Rockville, MD. He is accepting new patients.

3.8 Star Rating
Based on 12 reviews 3.8 Star Rating (12 reviews)

Practice

15200 Shady Grove Rd Ste 410 Rockville, MD 20850

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

3.8
12 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
25%
25%

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i had an infection ( it happened in 2 molars, on different times) i was told to go to a specialist and Dr. Chan was able to do the retreatments; as soon as i needed, nice experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Silvia Gonzalez in gaithersburg Maryland – Jul 15, 2024
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This was my second root canal with Dr Chan over the past 2+ years. Both experiences in his office were excellent. The front desk was very helpful, his 2 assistants very kind and considerate, and Dr Chan was professional, kind and caring. He took time to explain everything and talk me through the process. I was offered headphones to listen to music and be distracted during the procedure, such a great idea. After the first experience 2 years ago, I knew I would go back to Dr Chan if I ever needed another root canal done. He is excellent and I would highly recommend him/his practice to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
LC – Sep 14, 2019
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Worst front office and staff, as well as Dr Chan, except for one nurse. Walked out without proceeding with root canal appointment for my father, after poor front office handling of xrays needed from referring dentist, this was not disclosed at time of appointment. It was clear the attitude starts at the top with Dr Chan, despite his claim of concern for the patient, his main focus was increasing his bank balance, as he informed us that was doing well making 2 million a year as we walked out.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
RS in Gaithersburg, MD – Jul 03, 2018
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I can't speak highly enough of this practice. I was referred to them for a root canal after being in pain for 4 days; they got me in the same day, and actually within a couple hours of the referring dentist's phone call. Everyone was professional and friendly. Dr Chan is very professional and caring. I couldn't disagree more with the reviews that he projects an uncaring attitude. He definitely is straight to the point, but in my opinion, that is his job and I personally find it comforting that h
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Laurel, MD – Apr 13, 2017
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I like him a lot. He's not overly talkative, but you can tell that he truly cares about the treatment being successful. He's very focused and thorough. My retreatment went very smoothly while under his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shannon in Silver Spring, MD – Sep 24, 2016
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The doctor is professional (although not very personable) and obviously experienced, but I was concerned that he rendered a treatment decision too quickly despite having met me less than 5 minutes before doing so. Additionally, one of his assistants seemed to not know why I was there (which was a bit unnerving. They should've gotten on the same page before bringing me back for my procedure). Also his office manager, Michelle is extremely rude and discourteous. I would not recommend this office
What went well
  • Office environment
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
C. W. in Germantown, MD – Aug 19, 2016
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About Me

biography

Dr. Wing Chan, DDS is an endodontics practitioner in Rockville, MD. He is accepting new patients.
  • Endodontics

Locations

Practice

Office15200 Shady Grove Rd Ste 410 Rockville, MD 20850
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