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Dr. William Dodson, DMD

Dr. William Dodson, DMD

Endodontics

Dr. William Dodson, DMD is an endodontics practitioner in Newport News, VA. He is accepting new patients.

3.5 Star Rating
Based on 35 reviews 3.5 Star Rating (35 reviews)

Practice

756 McGuire Pl Newport News, VA 23601

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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Dodson's Reviews

Likelihood to recommend Dr. Dodson

3.5
35 ratings, 24 with a written review
5 star
57%
57%
4 star
3%
3%
3 star
6%
6%
2 star
3%
3%
1 star
31%
31%

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Dr. Dodson gave me a root canal on the wrong tooth
William S. Dodson, Jr., DMD was supposed to do root canal surgery on two (2) of my teeth on Jan. 23, 2023. Both teeth are crowns and both are located on the left side of my mouth. Tooth #14 (upper jaw) was the last crown I had done in my mouth and it had never been given a root canal. Tooth #19 (lower jaw) was my very first crown and had been given a root canal close to fifteen years ago. Dr. Dodson told me he could do root canals on both teeth in the same day. Upon completion of what was supposed to be tooth 19, Dr. Dodson told me that I just received a free root canal. I asked him why and then he told me that he had just did a root canal on tooth #18 by mistake. I thought and was hoping that he was joking or pulling my leg. Then for the very first time Dr. Dodson tells me that I had to come back anyway because there was a problem with tooth 14 which he never mentioned before until after doing a root canal on the wrong tooth that never needed to have one. I refuse to see him again!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Michael W. Holden – Feb 03, 2023
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Dr. Dodson
Excellent doctor. Just don't ask him to tell a joke...he only has really bad dad jokes....Receptionist and phone staff are the most helpful ever!
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
William S. Dodson Jr – Nov 23, 2022
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Awesome
Dr Dodson has done three root canals for me . I've had great communication, and great numbing. He fixed one that wasn't right from when I was in the service. Sorry to see him start retiring. Great receptionists.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sarah J – Nov 11, 2022
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Worst experience ever
I went to see Dr. Dodson for a broken tooth. He failed to listen to anything I had to say, and even told me to shut up. Yet he asked multiple questions without letting me answer. I was told that I didn’t deserve to have my teeth worked on by him since I obviously don’t take care of them and that he didn’t want to waste his time on someone like me. He berated me while standing over me for so long, I eventually just got up and left in tears. I have never been so mistreated by a “professional” in all my life.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Mar 16, 2022
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Pleasant and professional staff...I felt very comfortable with all procedures. Kudos to the doctor and the technicians I worked with as well as the office staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joseph – Oct 30, 2020
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This place is corrupt and does bad business. They tell you one price for a procedure on the phone and then when you get there they add hundreds of dollars to the bill without even completing an actual procedure. They are only interested in money and not your actual health or teeth.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jay S. – Mar 17, 2020
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I was a new patient to this practice, having been referred for a root canal by my dentist. It seemed like a pretty well-oiled machine in place, even when I needed a stronger anesthetic. It was a pretty straight forward root canal; the discomfort was minimal, from the anesthetic injections. I was impressed that they were able to save the crown. I would not have known if they had just gone in and needlessly destroyed it (which would have cost me). I am hurting a bit, so I think I might need more treatment; not sure what is happening or if the discomfort is normal. I called for an appointment to address this and they said they would see me on an emergency basis if needed. Will update shortly if my good review needs to be edited!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda P. – Sep 19, 2019
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Very quick service, friendly and always makes sure all questions are answered before beginning!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leah Gittens in Yorktown , VA – Jun 10, 2019
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My experience as a first time patient was very good. I am not a fan of the dentist or any dental procedure but i would definitely recommend Dodson Endodontics. I can be extremely high strung when my anxiety kicks in but Dr. Dodson and his humor really did the trick for me. Laughter is truly the best medicine. The dentist and his technicians were efficient and almost pain free. I left the office feeling good about my experience.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 09, 2019
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Dr. Dodson and his staff was everything I expected and more based on a referral from my husband whose a Veteran. Dr. Dodson Blessed my husband over a year ago in an emergency situation . We are grateful. We will certainly refer this office to all we know , and they won’t be disappointed.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 30, 2019
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Great doctor and assistants! Thank goodness for numbing. Good experience for root canal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Deborah Bryant – Feb 27, 2019
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Dr. Dodson did an Outstanding job, as always, during my recent visit. Very Pleasant, Professional and Caring. Dr Dodson and his staff were Courteous, Friendly and easy to work with! So very thankful to have had such a relaxing, laid back, wonderful experience at Dodson Endodontics! Thank You sincerely! Brittany Harlow
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brittany in Gloucester, VA – Feb 26, 2019
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this was the worst experience i have ever heard with a dentist. He barely explained anything to me. Acted like I wasn't even there during the procedure. Was way too fast, in my opinion. i did not feel comfortable in the chair and would never go back. This is more of an assembly line than a competent endodontist.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Newport News, VA – Dec 13, 2018
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I would highly recommend Dr. Royzenblat and Dr. Dodson. I had a wonderful experience with Dr. Royzenblat and his staff. He was quick to recognize the problem from my previous procedure and worked extensively to address the problem on that same day. Dr. Royzenblat meticulously performed the procedure and I felt no pain throughout the whole treatment. He explained every single step in detail which eased my fears. The day after treatment I had a call from their office to check on my wellbeing. They
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
LC – Apr 11, 2018
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I was very nervous when I first arrived but the office staff put me at ease immediately and made me feel they would help me anyway they could. Dr. Dodson made me feel that all my questions were important and took time to answer each question. He has a distinct personality and had me laughing, I really appreciated that. His staff were very friendly and helpful. Very patient with me. He gave me a letter of what needed to be done with his recommendations and also sent one to my dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carolyn Knight in Hampton, VA – Jan 13, 2018
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He and his staff are truly amazing, me being scared to death I felt a sense of peace knowing that I would be in good hands. After having a bad experience with another dentist he assured me that I would never experience that in his office. So thanks guys u have restored my faith in a dentist again!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karen Johnson in Newport News, VA – Aug 04, 2017
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Good Endodontist, but arrogant. He wasn't the nicest to his staff. The young lady was nervous and kept dropping things. I couldn't relax. He barely spoke to me. She spoke to me and explained the best she could. When I asked questions she said he would tell me when in fact he didn't. But not going to lie he's good at what he does but his table side manners could use some work. His staff were awesome! Very accommodating.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
VAMOM in Ft Eustis, VA – Jan 06, 2017
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I was mortified when my doctor told me I needed a root canal. I called Dodson Endodontics and set my appointment, for the very next day! The waiting area was so cozy (massage chair, keurig machine and netflix..huge plus for my husband). The receptionist was extremely friendly and walked me through the registration on their tablets. Dr.Dodson and his assistant, Selena, were both phenomenal! Never thought I would enjoy a root canal! If you should ever need one, these people are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sandyhomemaker3 in Yorktown, VA – Nov 07, 2016
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Hearing you need a root canal is not the thing you want to hear. But Dr. Dodson did an outstanding job in helping me stay relaxed. From the first phone call to confirm to the end at checkout I had a clear understanding of the process and knew I was in good hands. I can be a bit over the top when it comes to dentists but I felt in good hands with Dr. Dodson. My only disappointment was hearing he ONLY does root canals, because I would love him for a dentist. Thanks again Dr.Dodson and staff! -P.T
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Peggy in Williamsburg, VA – Nov 07, 2016
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Loved my visit to Dr. Dodson's office. The staff was very welcoming and kind. Dr. Dodson was very attentive to my needs and was willing to make any all accommodations. He took the time to make sure I understood the procedure and how to take care of myself after. His professionalism and humor put my nerves at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Penelope in Hampton, VA – Nov 03, 2016
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About Me

biography

Dr. William Dodson, DMD is an endodontics practitioner in Newport News, VA. He is accepting new patients.
  • Endodontics

Locations

Practice

Dodson Endodontics P.L.L.C756 McGuire Pl Newport News, VA 23601
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 4:00pm
    • Tue: 7:00am - 4:00pm
    • Wed: 7:00am - 4:00pm
    • Thu: 7:00am - 4:00pm
    • Fri: 7:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions