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Dr. Tingting Zhu, DMD

Dr. Tingting Zhu, DMD

Dentistry
15+ years of experience

Dr. Tingting Zhu, DMD is a dentistry practitioner in Fairfax, VA and has over 15 years of experience in the medical field. She graduated from University of Kentucky College of Dentistry in 2008. She is accepting new patients.

3.4 Star Rating
Based on 14 reviews 3.4 Star Rating (14 reviews)

Practice

3613 Chain Bridge Rd Ste A Fairfax, VA 22030

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Dr. Zhu's Reviews

Likelihood to recommend Dr. Zhu

3.4
14 ratings, 6 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
36%
36%

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will definitely give 0 star if I could. I was in Dr. Zhu's office twice hoping to get her service. However She was never there. The first time I visited the office on Sept. 2019 in a little emergency. The other female doctor, checked my problemed tooth, she insist that I must have root cannel. Later on another dentist told me that it was absolutely not necessary. The 2nd time was on Sept 9, 2020. The same female doctor checked my teeth and gave a few X rays, but refused to do any treatment, because I was switched from other doctor and not being their customer from the beginning. I really don't understand what kind of reason was that? How did she treated me one year ago? However when I was leaving she told me she can do tooth implant. I am confused. She can not treat my sick tooth but can do implant?? Obviously. The office management is always very poor. I did not received the bill ($43.00) for the 2nd service until March 25, 2021. I made payment on March 28. The
What went well
No results
What could be improved
  • Didn't explain conditions well
Helpful
Jun 02, 2021
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If I could give her 0 , then I would give her 0. This dentist sucks. 1) She is not good . She said that she could do root cannel. My husband went to her office three time to get a root cannel done, but she could not complete the job and had to transfer him to another doctor who had my husband go one time. My husband said he never suffered such pain in his life when she tried to do the root cannel. We also had to pay almost double ( pay her and another dentist) to get the root cannel done because She already charged before she did the job. She damaged one of my teeth so that she could fill the tooth. Later I went to another dentist who told me your previous dentist did a bad job on that tooth. We never go back again. 2 she never bills us correctly, you always have to discuss with the office manager about billing . She provided me the services in 2017. I received a bill on April 19, 2021. How crazy it is!! When I called the umber on the bill, the front desk lady sucks
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 20, 2021
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Make long story short, I waited too long and my teeth started acting up at the most inopportune time during this pandemic. I got an appointment quickly and they took my temperature and had all the safety protocol. I was super scared as always when it comes to dental work but the dentist really took her time to explain everything to me. When I walked out, I was out of pain(go novacain!) and felt well taken care of. I'll be back to get my crown and other stuff done. She's good!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura – Aug 20, 2020
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Almost no waiting time, very friendly staff. Best dentist I have ever had- very clear explanation on what needs to be done now and what can wait. Presented a wonderful treatment plan that considered medically necessary and my insurance coverage. I did routine cleaning, crowns and implants there, Dr. Zhu did a superb job, my teeth have no problem after more than two years of treatment. Very nice office, professional staff and outstanding doctors. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John – Aug 16, 2020
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The office equipment is pretty new, front desk staff is very friendly and professional. Very short waiting time, dentists are very skilled and professional. All procedures are well explained beforehand and well done. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John Wang – Aug 16, 2020
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Zero wait time which was great. My teeth feel 10 lbs lighter if that's even possible after the deep cleaning. I just love the smooth feel afterwards! Really friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ling – Aug 02, 2020
Thank you Ling, for sharing your positive... Read More
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About Me

care philosophy

Dr. Zhu has a genuine, friendly, and caring "chairside" manner.   She has a calming presence and is meticulous with her work.  She consistently exceeds the annual requirement of continuing education to ensure that she is well versed...read more

biography

Dr. Zhu graduated top of her class with a degree in doctor of dental medicine (DMD) from the University Of Kentucky College Of Dentistry in 2008.  She received extensive training with children, adults, and geriatric patients in private practice,...read more
  • Dentistry

  • University Of Kentucky College Of Dentistry

    Medical School, 2008
  • University Of Virginia

    Undergraduate School, 2003
  • English

  • Chinese

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Locations

Practice

Unavail3613 Chain Bridge Rd Ste A Fairfax, VA 22030
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