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Dr. Thomas Mack, DDS

Dr. Thomas Mack, DDS

Dentistry
35+ years of experience

Dr. Thomas Mack, DDS is a dentistry practitioner in Glendale, AZ and has over 35 years of experience in the medical field. He graduated from UNIVERSITY OF COLORADO / SCHOOL OF DENTISTRY in 1986. He is accepting new patients.

4.4 Star Rating
Based on 13 reviews 4.4 Star Rating (13 reviews)

Practice

17215 N 72nd Dr Ste A100 Glendale, AZ 85308

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Dr. Mack's Reviews

Likelihood to recommend Dr. Mack

4.4
13 ratings, 11 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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I was a patient there for around 15 years but about 5 years ago there was a change in the front office. Since then I’ve had a couple issues with them not canceling my appointments even though they apologized and said they’d remove the extra fees. Recently they were so booked up they asked me to change my appointment and because I had to work they changed me a no show fee of 100$!! I didn’t even get my usual text appointment reminders of they day they said I had the appointment...I told them I’m going to a new dentist and they mailed me a bill of 200$!!????
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sarah Vinagro – Jun 01, 2020
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Dr. Mack,Susan and their staff my full mouth restoration stress free. I love my new smile :) Thank You!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Haymarket, VA – Jan 15, 2019
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Dr. Mack and his staff are the best! Very welcoming, make sure you are well taken care of and explains procedures in a way you can understand. People think i am Crazy to say “ I enjoy going To the dentist” only the best experiences with Dr. Mack. Any time i hear someone needing a dentist i interrupt and tell the “Dr. Thomas Mack, you won’t regret it!” If i could give Dr. Mack more than 5 stars, I would!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AZ – Oct 19, 2018
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Dr.Mack always makes sure you are comfortable with whatever procedure will be done, and the staff is awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrea Ramirez in Phoenix, AZ – Oct 17, 2018
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Dr. Mack took care of my wisdom teeth a couple weeks ago and the experience was much better than I would have imagined! I didn't have any problems or pain during or after the procedure, and the gums are healing nicely. Everyone there is very friendly, helpful, and professional, and they get right back to you if you call or text. Definitely recommend Dr. Mack!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bethany – Sep 14, 2018
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Dr. Mack is extremely knowledgeable. You can trust him to know the best procedures for your dental health. He truly cares about every patient. He is a competent professional and best of all he has a great sense of humor. That sense of humor puts patients at ease and makes difficult procedures much easier to handle.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sally in Glendale, AZ – Sep 13, 2018
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I love this office and Dr. Mack! He is gentle and so kind. The care in the office is exceptional. I would highly receommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jo Jo in Glendale, AZ – Aug 21, 2018
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Dr Mack puts one at ease, even me. Dr Mack is excellent at pain management. Dr Mack is a "Believer". Me too! I appreciate his stance. True Believers know the times we are living in. We know that what was once standard rules of behavior for society, are no longer valid. Honestly, integrity, doing what is right for the customer is a given with Dr Mack. His faith calls him to a higher standard for being the best he can be in his field. He is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
long time customer – Aug 13, 2018
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Dr. Mack made sure I didn't feel a thing before he started working on me. At night he even gave me a call to see how I was doing after my surgery. Would highly recommend Dr. Mack to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sebastian in El Mirage – Oct 19, 2016
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The quality of Dr. Mack's work is truly exceptional. North Canyon Dentistry offers a vast amount of options to get dental treatment done including sedations and payments plans. The office is also spotless!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ricardo in Peoria, AZ – Aug 09, 2016
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Highly trustworthy and very honest. Saved us a ton of money when he was able to save my tooth without doing a root canal, which he wasn't sure initially he would be able to do. Would recommend him to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
New York, NY – Jun 24, 2016
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About Me

care philosophy

I truly believe there is a difference when it comes to caring for people. So many times people tell us ?My last dentist did not listen to me!?, well, that?s where we believe caring starts. Dentistry has many treatment options of which we can discuss...read more

biography

Dr. Mack serves on the Arizona Board of Dental Examiners subcommittee of sedation and is an evaluator for the Dental Board. No stranger to Arizona, Dr. Mack moved here in 1977, completed school at A.S.U. and the University of Colorado School...read more
  • Dentistry

  • Pediatric Dentistry

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Laser Dentistry

  • Sleep Medicine Dentistry

  • Emergency Dentistry

  • Denver V.a. Administration

    Residency Hospital, 1988
  • University Of Colorado / School Of Dentistry

    Medical School, 1986
  • English

  • Spanish

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Locations

Practice

Souza DDS LLC17215 N 72nd Dr Ste A100 Glendale, AZ 85308
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