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Dr. Suzanne Shapero, DMD

Dr. Suzanne Shapero, DMD

Dentistry
25+ years of experience

Dr. Suzanne Shapero, DMD is a dentistry practitioner in Baldwinsville, NY and has over 25 years of experience in the medical field. She graduated from University of Pittsburgh / School of Dentistry in 1998. She is accepting new patients.

4.9 Star Rating
Based on 83 reviews 4.9 Star Rating (83 reviews)

Practice

1 Charlotte St Baldwinsville, NY 13027
Patient Favorite Award

Dr. Shapero is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Shapero's Reviews

Likelihood to recommend Dr. Shapero

4.9
83 ratings, 67 with a written review
5 star
96%
96%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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Compassion, expertise and honesty
Dr Shapiro is the best dentist I have experienced in my 80 plus years. She and her staff make the further drive worth it.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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complete satisfaction and compassion
when an emergency takes over your life and you go in expecting the worst and then you experience the compassion and professionalism and you know your in good hands and can function knowing your problem is in good hands....you can relax and know its gonna be alright.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
colleen white – Mar 16, 2025
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Excellent Service & Experience
I scheduled my appointment after reading Dr. Shapero’s excellent reviews, and my experience did not disappoint. The front desk staff was accommodating and friendly, and I was able to take advantage of a last-minute cancellation. The office itself is aesthetically pleasing, creating a welcoming atmosphere.Dr. Shapero personally greeted me, which was a nice touch. My hygienist, Cheryl, was knowledgeable, thorough, and wonderful throughout the cleaning and X-rays. Afterward, Dr. Shapero reviewed my X-rays, conducted a final comprehensive exam, and answered all my questions.Overall, my experience was outstanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen – Mar 10, 2025
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Excellent visit.
They took time to answer questions and provided excellent service.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2025
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long time patient
I have always had problem free visits with Dr. and her staff. Discovered today her long time hygienist retired and there is a new person who is pleasant, professional and doesa great job. And guess what , no cavities.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
bvilledon – Jan 16, 2025
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Very Professional!
Excellent experience with Fr. Shapero and her staff EVERY TIME!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg Baumbach – Dec 13, 2024
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Great dentist
Dr. Shapero is a wonderful dentist. She is very thorough and caring. Her dental hygienist is also very thorough and caring. When you go, you experience a very welcoming atmosphere. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 27, 2024
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Excellent Dental Care!
Outstanding service and care. Our family has been going here for many years. Dr. Shapiro and her staff are very knowledgeable and provide excellent service, especially with maintaining good, strong, healthy teeth. It is so assuring to have professionals that take so much interest in keeping their patients healthy. I love my dentist appointments! Thank you so much!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy K. – Nov 27, 2024
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Best cleaning EVER!!
Just received the best cleaning of my life!! My teeth have never felt so smooth and clean!! I cannot be happier with the way my mouth and teeth feel after my cleaning today!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 29, 2024
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Great experience.
The whole office is a positive experience. Do not ever have to wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy H. – Oct 12, 2024
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Through cleanings, friendly hygienist
Always get a through cleaning, that is quick and painless. Staff is friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 20, 2024
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Very professional and friendly staff. No waiting. New hygienist very thorough. Highly recommend .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2024
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Everyone was very professional.
Everyone was very professional and kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronald Girard – Apr 16, 2024
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Correcting problem by another dentist
Assistance listened intently to my fiasco at other dentist. When Dr Shapero came in wanted to know what brought me in. Gave her the most pressing of two problems. She looked at the situation and suggested we try one solution first and if that didn’t help then we would have to take more intensive action. Presently in the “let’s see if this action alleviates the pain.” Will call back once the area has had time to rest and adjust. Appreciate the candid advice and wanting to try something else before having to take worse case scenario of pulling the tooth.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori Newcomb – Apr 16, 2024
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Professional Experience
This is a highly organized healthcare practice. They have elevated the experience of going to the dentist. Staff is well trained, Dr. Shapero is a consummate professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2024
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Six month check up
As always my visit at Dr. Shapero’s office was great. They go out of their way to make sure you feel comfortable and that all your needs are taken care of. I have recommended Dr. Shapero to family and friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2024
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Well Done!
so much was accomplished in such little time and it was a complicated procedure with only some discomfort mostly gone in 2 days after the surgery
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A. Rogers – Feb 14, 2024
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Excellent dentist with superior staff.
Never too rushed to answer questions. Always feel like most important patient of the day. Have experienced dentists in 3 states & 2 countries. This is the best! Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2024
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Well Done!
Very nice design for office in a renovated post office. Great cleaning. Heartily recommend this practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Dr. Marvelo – Feb 12, 2024
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Recommend!
Always friendly and caring! They're helpful when explaining dental care procedures and when giving advise on my overall dental care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2024
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About Me

care philosophy

 Being a Dentist is so much more than "fixing teeth". You have to treat the whole person.  Over the years, I have had the opportunity to help so many wonderful people. The the realtionships that I've built with my...read more

biography

Dr. Shapero is a 1998 graduate of the University of Pittsburgh School of Dental Medicine and originally from the Pittsburgh area. She moved to Syracuse in 1998 to complete a General Practice Residency at Upstate University...read more
  • Dentistry

  • University Of Pittsburgh / School Of Dentistry

    Medical School, 1998
Patient Favorite Award

Dr. Shapero is a patient favorite Dentistry Practitioner

    Read our methodology

    Locations

    Practice

    Office1 Charlotte St Baldwinsville, NY 13027
    1