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Dr. Susann McMahen, DDS

Dr. Susann McMahen, DDS

Dentistry

Dr. Susann McMahen, DDS is a dentistry practitioner in Shreveport, LA.

1 Star Rating
Based on 2 reviews 1 Star Rating (2 reviews)

Practice

4354 Pines Rd Shreveport, LA 71119

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Dr. McMahen's Reviews

Likelihood to recommend Dr. McMahen

1.0
2 ratings, 2 with a written review
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Horrible
Dr.McMahen is the rudest most unprofessional dentist I have ever seen!! I was told by the tech on my 1st visit I would need 750 for immediate dentures I didn't say anything at the time but I did not have the money and I knew I wasn't going to have the money so I end up calling up there and telling them I don't have the $750 what can I do so the lady that answers the phone says that she's going to call Medicaid and see if it can get approved for the immediate dentures they call me back and say yes it's been approved so I go to my second appointment and that's when I see this doctor now she tells me that I can't get the immediate dentures that I'm going to have to go 6 months with no teeth and there's nothing that can be done so if I had the $750 i could leave with teeth, she talks as if she is better than her patient, her words are very matter of fact and demeaning!! There were other things said that I won't say. I would never recommend this so called Dr to anyone!!!!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Anonymous – Jan 28, 2024
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She broke my husbands jaw and left multiple bone fragments as well as a root after a tooth extraction. When we called and rescheduled she wouldn’t see him for 4 days, left him in excruciating pain to where he ended up pulling a piece out himself. At the appt told him the “fragments” would work themselves out. 1 hr later at another dentist and an X-ray it ended up being pieces of his fractured jaw. Go to her if you want a half completed job, lots of pain, and your jaw splintered into your gums.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Anonymous – Mar 04, 2021
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About Me

biography

Dr. Susann McMahen, DDS is a dentistry practitioner in Shreveport, LA.
  • Dentistry

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Locations

Practice

W. J. Dudley Denture Consultants4354 Pines Rd Shreveport, LA 71119
1
Johnston Dental Care306 E Reynolds Dr Ste 1 Ruston, LA 71270
2

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