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Dr. Susana Lee, DDS

Dr. Susana Lee, DDS

Dentistry

Dr. Susana Lee, DDS is a dentistry practitioner in Vancouver, WA. She is accepting new patients.

4.1 Star Rating
Based on 14 reviews 4.1 Star Rating (14 reviews)

Aspen Dental

8101 NE Parkway Dr Ste D1D6 Vancouver, WA 98662
Patient Favorite Award

Dr. Lee is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Lee's Reviews

Likelihood to recommend Dr. Lee

4.1
14 ratings, 14 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Best dentist
Every time I go in for an appointment the friendly front desk staff greet me and make me feel welcomed. Dr. Lee has always been gentle and kind when working inside my mouth. She’s always very nice, funny, and considerate. The dental assistants are very funny too making my day. Overall this office is the best I been too in years!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 27, 2023
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Motto aligners
Dr. Lee is the best! She walked me through my whole appointment and was constantly checking up on me to make sure i was doing good. She was made my experience very comforting. I will definitely continue to go to her and all her friendly staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 26, 2023
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Dr Lee is Horrible
Lets see if they remove this one! I will start by saying i had double coverage insurance. I went i. For a tooth ache. Dr Lee stated to save me teeth it would cost ipward of 15.000. Thats after both insurance paid. But for 5000 i could get just upper dentures. I complained to the BBB about this office. They wrote a reply asking to talk to me and handle it privately. Sent me a letter asking me to please call. I did. They never returned my calls. They stated the dentist that did my work was not even the correct dentist. I had Dr Lee. They stated I missed scheduled appointments. I had not. I informed them I was going elsewhere after Dr Lee told me I was stupid and not a dentist after I stated a couple of times the denture they made felt like it was flexing in my mouth. The new dentist I saw who got my xrays said there was zero reasons my teeth should have been pulled. Stay clear or Aspen And Dr Lee
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Alicia Kay Cass – Jul 18, 2023
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best dentist i have ever gone to. had full bottom teeth removed and had NO pain during or after. she gave me motrin for pain and didnt need it at all
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Janet – May 01, 2021
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I had an exam with Dr. Lee recently and she was very thorough with explaining what things I needed to be aware of to keep my teeth in good health. She was able to answer all of my questions that I had with confidence and had the BEST bedside manner. I would definitely recommend her to my friends and family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Feb 13, 2021
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Dr. Lee is extremely knowledgeable, kind and is honestly the best general dentist I have ever been to! I highly recommend her to my friends and family that live in the area! Her and all of her staff are so welcoming and genuine every time I come in for appointments. I feel like I am in great hands whenever I go in! 10/10!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 13, 2021
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She is the best dentist in town. Very knowledgeable. Thorough, Very confident. I will Recommend her 100%.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 29, 2021
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Stay clear of this place. The front desk and Dental Assistant was as nice as they could be, but the Dentist(Susana Lee) didn't know what she was doing, and her kindness didn't come across as genuine. She also didn't follow all Covid protocols. She stuck her hands in my mouth without gloves. There are many other dentist in the city, and I would look at one of them instead.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
NPain – Jan 27, 2021
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I’ve had my shares of horrible dentists. But Dr. Lee and her staff are amazing. They really helped calm my nerves and were amazing. They were able to get me in and provide care I needed. I absolutely love them. If you’re looking for a dentist that provides quality care and listens and provides reassurance, I highly recommend Dr Lee and her staff!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Naim Johnson – Jan 27, 2021
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Dr. Lee started the first steps of my crown. She is an amazing person and Dr. I was nervous about my numbing because it's been a while but I didn't feel a thing. The appointment was faster than I expected and I felt like I was in great hands! I can tell she knows what she is doing and I felt very comfortable. Dr.Lee is very funny, caring, kind, pays great attention to detail, she is thorough , and takes the time to explain every step of the way. Thank you Dr.Lee! Definitely coming back for more work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Naleshia – Nov 14, 2020
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I love Dr.Lee. She has always been so helpful since I came in with tooth pain. I can tell that she is very knowledgeable and experienced in what she does because ever since I left, I haven’t had any tooth pain since. She always answers any questions I have in a kind manner and always leaves me satisfied with her work. I trust Dr.Lee to the fullest extent and will keep coming back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
17 others found this helpful
Helpful
Amila – Jun 07, 2020
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Dr. Lee is pretty amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jun 06, 2020
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I have been a patient of Dr. Lee’s since 2013. She does an amazing work and she cares about her patients. She listens to your concerns and makes sure you get all the care you need. I would recommend her to anyone, and knowing how a lot of people are nervous going to the dentist , she makes your visit much more smooth and she cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Lana – Jun 05, 2020
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She was dishonest and forgetful: in her notes to look at a growth in my throat that I was advise to come back for assessment in two weeks-- she totally forgot and did not consult my chart. Later, her promise to file down a crown which was crashing on a lower tooth she also denied or forgot to do it. I have deep depressions in lower teeth due to age and grinding. Instead of advising filling them up with bonding her advice was that I needed root canals. NO, I do not. I needed to fill and bond. She is the worst.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 10, 2019
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About Me

care philosophy

Aspen Dental practices are committed to treating patients with the compassion and respect they deserve. The practices believe in providing comprehensive care that addresses both your short- and long-term dental care needs, and promise to provide an honest, judgment-free environment where it all comes down to great care.

biography

Susana Lee, , is the Lead Dentist of the Vancouver, WA location. She graduated from NYU-Langone Medical Center. With years of valuable dental experience, she and the rest of the Aspen Dental team are proud to offer professional, compassionate care to patients like you.
  • Dentistry

Patient Favorite Award

Dr. Lee is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Aspen Dental

    Aspen Dental8101 NE Parkway Dr Ste D1D6 Vancouver, WA 98662
    1