Dr. Susan Patel, DDS
Dentistry
Accepting new patients
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Dr. Susan Patel, DDS
Dentistry
Dr. Susan Patel, DDS is a dentistry practitioner in Bourbonnais, IL. She is accepting new patients.
3.7 Star Rating
Based on 22 reviews 3.7 Star Rating (22 reviews)
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Locations
Dental Group of Bourbonnais
At a Glance
- Friendly Staff • Patients said the staff was friendly. See reviews
- Easy Scheduling • Patients said scheduling was easy. See reviews
Experience Check
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Dr. Patel's Reviews
Likelihood to recommend Dr. Patel
3.7
22 ratings, 9 with a written review
| 5 star | 68% | 68% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 32% | 32% |
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Dental Appointment
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Brinkman – Apr 07, 2022
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She did not complete my invisalign treatment even though I could afford to pay. She stop my treatments before I could even bite down properly to close my mouth.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 15, 2020
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Had to have a Bridge replaced, called, they got me right in and new bridge in the making! Temp was in and I was chewing again. Nice to know that they are always there to help in a pinch when needed. Very patient with all services and you have a good experience in the end!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 21, 2019
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Very kind, thorough with their evaluation.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 16, 2019
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I just want to say that I have had nothing but trouble with what my last dentist did and I went to Dr Patel and she took great care of me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sharyl Mckinney in Kankakee – Dec 30, 2017
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I've been going to Dr. Patel for over 15 years now. I've had many dental issues over the years. She does great work, and the staff is always very nice to deal with.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Scott Allers in Chicago, IL – Sep 07, 2017
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Dr. Patel was very pleasant talking to and was very informative. Took the time to listen and answer any questions. I have bounced around a bit with dentists and the last one I had was a nightmare!! I believe I have found a home with Dr. Patel.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jeffrey Johnson in Kankakee, Il. – Sep 01, 2017
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I have heard bad things about her, but did not experience anything bad myself. I had my teeth cleaned and two cavities filled. She was nice and polite and very, very calm.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Sarah in Kankakee, IL – Mar 29, 2017
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This doctor drilled a hole in my tongue! She also let me leave the office without an antibiotic and it got horribly infected. She also didn't get all of the cavity out in her hurry to get to the next patient and it had to be re-drilled out later by a competent dentist who didn't view you as a number in her bank account. Beware.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Bourbonnais, IL – Feb 02, 2017
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Likelihood of recommending Dr. Patel to family and friends is 3.7272727 out of 5
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About Me
care philosophy
It rsquo;s my goal to provide the highest level of care possible that rsquo;s not only efficient but comfortable and convenient for my patients as well I also hope to educate my patients on the best ways to maintain oral health and the benefits that prevention and early restorative care can bringbiography
The best dentistry takes place when the right thing is done extremely well the first time and it lasts for a lifetime.Education
DDS, Creighton University – Omaha, NEBS, Loyola University – Chicago, IL...read more
Dentistry
English
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