Are you a healthcare professional?
Is this your profile?
background
background
Dr. Susan Olcott, DMD

Dr. Susan Olcott, DMD

Dentistry

Dr. Susan Olcott, DMD is a dentistry practitioner in Flat Rock, NC.

2.5 Star Rating
Based on 8 reviews 2.5 Star Rating (8 reviews)

Practice

520 S Allen Rd Ste 4 Flat Rock, NC 28731

Compare Dr. Susan Olcott, DMD with other Dentistry Practitioners near you

Experience Check

Search for experience in a specific area

Dr. Olcott's Reviews

Likelihood to recommend Dr. Olcott

2.5
8 ratings, 4 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
63%
63%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

She's good
Dr. Olcott believed in my dental health even when i did not. And as long as I showed up, she would keep pushing me to believe too. Not only did she take care of my teeth, she and her staff taught me how to take care of them too. all i had to do was listen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
satisfied customer – Mar 27, 2024
×Post a ResponseAre you Dr. Olcott?
Very thorough
Susan is 'real people', which I find quite refreshing.
What went well
  • I felt respected
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 02, 2024
×Post a ResponseAre you Dr. Olcott?
Rude
Receptionist was rude. Dentist has a rude attitude as well. Did not like her. I would say maybe they were having a bad day, but they were grouchy the other two times I came as well. This is one of only two places that accept Medicaid so it’s hard to be too critical, I just wanted to let people know.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Rude – Sep 05, 2023
×Post a ResponseAre you Dr. Olcott?
Terrible. Appointments are often canceled on the day of the appointment. My appointment for fillings was canceled on the day of the appointment and was rescheduled almost 2 months later. I had to have all teeth pulled. One tooth was broken off and left in my gum. Dr. Olcott said," Good luck finding an oral surgeon to who will take your insurance ". She was referring to the tooth she failed to remove.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jennifer – Aug 26, 2023
×Post a ResponseAre you Dr. Olcott?

Leave a review

How was your experience with Dr. Olcott?

About Me

biography

Dr. Susan Olcott, DMD is a dentistry practitioner in Flat Rock, NC.
  • Dentistry

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Charles Delaine D.M.D. PLLC520 S Allen Rd Ste 4 Flat Rock, NC 28731
1

Compare Dr. Susan Olcott, DMD with other Dentistry Practitioners near you