Dr. Sufia Palluck, DDS

Husband and I were first time clients after leaving our previous dentist after 20 years (very loyal customers). Husband had cleaning, I had a deep cleaning split between 2 visits and after going over treatment plan (,needed 2 veneers replaced after 19 years) and being told the manager/saleswoman (?) Called our insurance and as applied our insurance we set up a plan. However, the manager/saleswoman was $67 off, on the deep cleaning. Saying insurance would pay for something and they didnt. Rather than having good business practices and waiving that fee, knowing they were going to be redoing 2 veneers which would make them over 3k.The billing department has been asking us to pay it for 9 months. We can afford it. Just like we can afford my husband and myself to both have full sets of veneers.Too bad try try so hard to collect $67, rather then saying "we are waiving that fee, when did you want to schedule to go ahead with the process of redoing the veneers"-thats what we were waiting for