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Dr. Shabnam Taherian, DMD

Dr. Shabnam Taherian, DMD

Dentistry

Dr. Shabnam Taherian, DMD is a dentistry practitioner in Laguna Niguel, CA. She is accepting telehealth appointments.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

27901 La Paz Rd Ste D Laguna Niguel, CA 92677
Telehealth available

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Dr. Taherian's Reviews

Likelihood to recommend Dr. Taherian

3.7
12 ratings, 5 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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OVERCHARGED AND MISLED
I had appointment at their Laguna Beach location for a cleaning, which always includes x-Ray and scheduled visit with dentist. I arrived and was told there was no dentist that day and no x-ray was offered, which my insurance covers all if that. No contact was made that dentist would not be available, so are-schedule could be done. Then office manager Denise charged me $236 stating I had to have special 4 quadrant deep cleaning due to a code in her computer that was established 3 years ago without anyone checking my teeth status now. All was supposed to be free thru my insurance and nothing that normally is done or offered was done ir offered and then was falsely charged $236 with a bunch of fake excuses by a frustrated pushy office manager. I called the dentist that day explaining what happened and was told it would be investigated, that was a week ago, and no contact back yet from them. Be careful with this group!! I will never go back
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 28, 2023
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Wonderful dentist. Personable and experienced.
She has solved complicated dental problems for me. Found ways around me needing implants on 2 teeth toward front of my mouth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Hahn – Jul 14, 2022
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Went to this place because my health insurance HMO covers dental. DO NOT GO TO THIS PLACE! It is part of a network of dentists who do whatever is necessary to jack up the bill and make you pay for many more services than you need. I ended up paying $1800 for a checkup and cleaning.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 14, 2020
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It was the worst experience ever
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Matt Rafiee – Jun 26, 2020
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I drive at least an hour to come see Taherian Shabnam. She, and the rest of the staff at Laguna Niguel Dental are all amazing. I literally wont see anyone else because now I'm spoiled. The level of service and they kindness they show is in my experience rare to find especially in their industry. I leave feeling better than when I came in every time. I am lucky to have found someplace as phenomenal as this place is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Tim in Anaheim, CA – Oct 29, 2016
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About Me

biography

Dr. Taherian brings to her practice excellent dental skills, high ethical conduct, and professionalism. She was awarded the Senior Student Award for outstanding clinical competence, patient management skills, ethical conduct and professional bearing,...read more
  • Dentistry

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Locations

Practice

Laguna Niguel Dental Group27901 La Paz Rd Ste D Laguna Niguel, CA 92677
1

Practice

Unavail2860 Michelle Fl 2 Irvine, CA 92606
2

Practice

Unavail31796 Coast Hwy Laguna Beach, CA 92651
3