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Dr. Samuel Chen, DDS

Dr. Samuel Chen, DDS

Dentistry

Dr. Samuel Chen, DDS is a dentistry practitioner in Portland, OR. He is accepting new patients.

4.7 Star Rating
Based on 20 reviews 4.7 Star Rating (20 reviews)

Practice

13321 NW Cornell Rd Ste 100 Portland, OR 97229
Patient Favorite Award

Dr. Chen is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.7
20 ratings, 18 with a written review
5 star
90%
90%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
5%
5%

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Highly Recommended for Dental Care
I recently had an appointment at Sunset Exceptional Dentistry and I can't say enough good things about my experience! From the moment I walked in, the staff was welcoming and made me feel comfortable. The office is clean and modern, which really put me at ease.Dr. Samuel Chen took the time to explain everything in detail and answered all my questions patiently. They have a gentle touch, and I felt minimal discomfort during the procedure. I truly appreciated how attentive they were to my needs.The follow-up care instructions were clear, and I felt confident in the next steps. It’s clear that this practice prioritizes patient comfort and care. I highly recommend Sunset Exceptional Dentistry to anyone looking for a friendly, professional, and thorough dentist. I’ll definitely be returning for my next visit!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
Jenny – Sep 23, 2024
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Highly recommended
If you have gum or tooth problems, You may consider to see Dr. Chen who had taken care of me very well for about 20 years. Dr. Chen helped me getting rid of toothaches and gum problems. I used to afraid of seeing a dentist. He is very patient and kind to me. He described my issues and treatments in very detail that helped me understanding my situation and making decision.I used to have a bad image of dentist and afraid to see them. But, Dr. Chen changed my mind. When he healed my teeth and gum, his medical skill made me feel at ease.Dr. Chen also has very nice staffs. They are very friendly to everyone of us and helps us other matters.I highly recommend Dr. Chen who is a very reliable and trustworthy dentist
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jerry Yang – Jun 16, 2024
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One stop dental service provider
I have been Dr Chen’s patient for long time . As a general dentist, he used to provide only general dental treatments. As he improved himself step by step, nowadays he can do root canal and implant for his patients. He did one implant for me recently and I am very happy with the final result. The lady at front desk is always very friendly and willing to answer all my questions. His assistant is very polite and cooperates with Dr Chen quite smoothly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 16, 2024
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Great Dentist Office
Very happy with the staff at Doctor Chen’s office (Sunset Exceptional Dentistry). From the front desk to Doctor Chen and his assistant, along with hygienist, they are all wonderful and caring, and treat patients with respect, dignity and a deep desire to provide the best possible care.Doctor Chen is very knowledgeable, well experienced with high quality work. He did excellent job with my three crowns and multiple fillings. Both Doctor Chen and front desk Stephanie asked thorough questions and explained procedures step by step to make sure I had best care. Our family has used Doctor Chen’s office for all our dental care for more than 20 years, highly recommend!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Linda – Jun 15, 2024
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Great care for my whole family
Dr. Chen is our family dentist we can trust. He has been always paying great attention to detail of his treatments, explained different options with pros and cons by showing 3D scan. Myself had several fillings and now is having 2nd time of in-plant process, since my first time in-plant result and quality was way too good and satisfying! Our daughter even fly back from SF just to see Dr. Chen! Stephanie(front desk) also always so helpful and care for us, she helped us several times and responded timely for urgent antibiotics and schedules needs, and also her cost estime is always reliable and clear! Really feel very lucky and appreciated to have Dr. Chen taking care of us!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Q Oka – Jun 15, 2024
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World Class Service
Our entire family has been Dr. chen’s customer for over 20 years. We are super grateful for the world class services they have been providing. Dr. always provides the right level treatment and always works with us to make the best treatment plan for us. His detail orientation and exceptional high quality services are unmatched. Dr. Chen is always so patient. He takes the time to make sure the quality of services. Stephanie is always very professional. I would definitely give them 5 star and A plus rating.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May – Jun 15, 2024
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Very knowledgeable, caring and patient Dr
Dr Samuel has always been very caring with his patients as well as his staff. He always recommends the urgent issues to be fixed first if there is a time constraint. Stephanie is also very good at setting appt and keeping them in track. Been my dentist since I moved to OR about 15 yrs ago. Highly recommended dentistry and his staff who are very friendly and knowledgeable.
What went well
No results
What could be improved
No results
Helpful
James – Jun 15, 2024
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Dr Chen is a great dentist
I have been visiting Dr. Chen for dental care for six years, and I highly recommend his clinic. Dr. Chen is an excellent dentist who is highly skilled and very responsible. He always prioritizes his patients' needs and ensures that any dental issues are addressed promptly. Unlike some other dentists, he never recommends unnecessary treatments, which I appreciate greatly. The front desk staff at his clinic are also exceptional. They are incredibly patient and attentive, always ready to assist with any needs or questions. Their warm and considerate service makes every visit a pleasant experience. Dr. Chen’s clinic not only provides top-notch dental care but also ensures that patients feel valued and well-cared for. Whether it's a routine check-up or an urgent dental problem, I always feel confident that I am in good hands. Overall, I cannot recommend Dr. Chen’s dental clinic enough for anyone in need of reliable and compassionate dental care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leo – Jun 15, 2024
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Not quite sure any more
Dr. Chen seems to have adequate knowledge and skill to manage my dental needs. He could have been more communicative by explaining what I need and what a care plan will look like. There is no after-visit summary that I can read. Enjoy his assistant. She and Dr. Chen work like a well oiled machine. Not a fan of his front desk. Patient privacy can be violated if you can understand their native languages.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Jun 09, 2023
Thank you for your feedback. Here at Dr. Chen's... Read More
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Dr. Chen and his staff are all outstanding. He has treated our family for over 20 years, and he has always performed outstanding work, and his recommendations for work are always spot on. We highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen H. – Jul 10, 2020
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I went to Dr. Chen due to the good review on the web and am so glad I made the right decision. Dr. Chen is very patient and kind with kids and answered in details of all the question we have. Yet the price is transparent and reasonalble so now Dr. Chen is our family dentist since we just moved back to U.S.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lin – Nov 14, 2019
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Many thanks to Dr. Sam Chen for helping my tooth! Another dentist had messed up my tooth doing unnecessary work. Dr. Chen saw me on short notice and fixed me up correctly. Its worth it to go to a good dentist like Dr. Chen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jonathan in none – Sep 21, 2018
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Extremely appreciate Dr. Chen took care of my emergency quickly. I had a fall and knocked off most of a front tooth while traveling over sea. As soon as I landed in the US, I contacted Dr. Chen at the airport while waiting for a connecting flight. They took it very serious and scheduled to see me the next day. They did extra work to take care of a patient in an emergency that deeply moved me. I am glade have this Dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Charlotte in Portland, OR – Sep 21, 2018
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Sunset Exceptional Dentistry is our family's choice, we have been going here for about 10 years; about several ago, my daughter knocked out her two front teeth Dr. Chen was able to got her in first thing in the early morning and he took very good care of her teeth, my kids never had any fear of the dentist because Dr. Chen has an angle touch, he treated them like adults and gave good tips each time they visited him. Beyond that, the staff are very sweet and professional, the office is very clean
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Michelle D in Portland, OR – Sep 20, 2018
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My family just moved in town. I took my daughter to a neighborhood dentist, who diagnosed 8 fillings needed on all baby molars. I was so shocked. Then my husband's coworker recommended Dr. Chen for a second opinion. He took time to examine my daughter, and decided only two fillings were needed. The rest were still contained in enamel, too small to fill. He instructed us to use ACT rinse, and to followup every six months. We were so pleased to find Dr. Chen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Andrea L in Portland, OR – Sep 19, 2018
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Great Dentist. Over the years, did bridge, crown, filling, developed a plan to cure my bad gum diseases which had been tried by other dentists without significant effect. Staffs are very friendly and always try to accommodate my schedule. They always have the treatment cost up front before my decision of taking specific treatment, which is so important and not readily available in this inflated medical world.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Eugene in Beaverton, OR – Sep 19, 2018
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I have had dental issues all my life, so I have been treated by my dentists. Dr. Chen has the best workmanship among the dentists I have seen. Most importantly, he has the heart for patients. That is very unusual for a dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Portland, OR – Sep 19, 2018
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bad personality and poor work
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
John in OR – Aug 05, 2018
Hi John, I apologize that you felt this way after... Read More
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About Me

biography

Dr. Samuel Chen, DDS is a dentistry practitioner in Portland, OR. He is accepting new patients.
  • Dentistry

  • Cosmetic Dentistry

  • Columbia University / College Of Dental Medicine

    Fellowship Hospital, 1996
Patient Favorite Award

Dr. Chen is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office13321 NW Cornell Rd Ste 100 Portland, OR 97229
    1